The. In-Home Product Specialist. will provide comprehensive product education and training to residential customers in an in-home setting as well as virtual classes and acts as a primary point of contact for product knowledge for both internal and external inquiries. RESPONSIBILITIES. Responsible of all education related trouble calls and virtual classes admin, coordination, and data entry. Proactively learn and stay current with all Hotwire prod...
The. Service Technician. is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV. RESPONSIBILITIES. Perform reconnects, requested and non-pay disconnects, and changes of service, while adhering to: company procedures and safe work practices in order to provide (or remove) services. Routinely perform fiber op...
The. Service Technician. is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing services including IP and RF based video, voice and internet, DISH and DIRECTV. RESPONSIBILITIES. Perform reconnects, requested and non-pay disconnects, and changes of service, while adhering to: company procedures and safe work practices in order to provide (or remove) services. Routinely perform fiber op...
RESPONSIBILITIES. Direct the triage, analysis, and investigations as needed across all business units for the corporate and product-facing sides of the business. Design strategy and build the cyber-Fusion center. Pillars under the cyber-Fusion center include Threat Intelligence, Detection Engineering, Offensive Security, SOC operations, and Incident management. Lead and mentor team for security monitoring, detection and response, security inciden...
The. Manager of Product Content Marketing. is responsible for defining product positioning, messaging, and go-to-market product strategies that differentiate our services from competitors and drive customer adoption. This role focuses on translating product features into compelling sales stories, creating onboarding and support collateral, and ensuring clear, customer-facing communications across sales and customer support touchpoints. The Manage...
The. Community Onboarding Manager. is responsible for the end-to-end oversight and on-time delivery of FisionX's new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and supports our field staff and all stakeholders, including property managers, developers, and their staff, throughout the project lifecycle. The role also educates new customers about the onboarding process and our suit...
The. Sr. Manager of Marketing Product & Strategy. will drive growth across business verticals, sales channels, and various customer touchpoints. The role will support the development, execution, and optimization of our product roadmap, pricing, and strategic initiatives. The ideal candidate brings a blend of strategic vision, analytical strength, and operational expertise, backed by a solid background in product and campaign execution in the tele...
The. Director of Marketing. is responsible for leading the creation of impactful sales enablement tools and ensuring a cohesive, customer-focused experience across all segments. This role bridges marketing strategy and execution to support acquisition, retention, and growth objectives through compelling collateral and experience-driven initiatives. This position works cross-functionally with Sales, Customer Experience, and Account Management to a...
The. Property Support Specialist. coordinates the onsite duties associated with business operations and upgrades of a property with a strong focus on outbound calling to schedule technicians, installs, change orders and troubles. The specialist handles daily interaction with customers face to face in our remote office while also providing a QA function to ensure all customer documentation is uploaded into their file and service orders are properl...
The Director of FP&A is a key role helping to provide insight into the business through financial modeling and analytics. This position directly supports the forecast and budget process and interacts directly with corporate and regional leadership. RESPONSIBILITIES. Lead the monthly financial closing, including completion of corporate closing and investor relation materials and presentations that describe the performance of the business across m...
The Accounts Payable III serves as a senior-level member of the AP team, responsible for overseeing complex accounts payable functions, ensuring financial accuracy, and supporting leadership in managing AP operations. This position reviews and approves payment batches, leads cross-training efforts, and provides mentorship to junior staff while supporting audits, capital expenditure documentation, and process optimization across the department. Du...
