Date Posted: 03/22/2024

Hiring Organization: Rose International

Position Number: 460959

Job Title: Administrative Assistant

Job Location: Rochester, NY, USA, 14604

Work Model: Onsite

Shift: M-F, 8-5

Employment Type: Temporary

Estimated Duration (In months): 26

Min Hourly Rate($): 25.00

Max Hourly Rate($): 30.00

Must Have Skills/Attributes: Administrative Assistant, Microsoft Office, Office Skills, Verbal Communication, Written Communication

Job Description

Minimum qualifications include:

• Excellent working knowledge of Microsoft Office, specifically Word and Excel
• Ability to work on a team and handle multiple, shifting priorities
• Good organizational skills
• Ability to correspond with the public, healthcare professionals as well as other agencies
• Familiarity working in electronic databases including previous experience working with the Automated Survey Processing System (ASPEN).

Preferred qualifications include:

• Excellent organization skills and attention to detail.
• Previous work experience in healthcare and/or business office and the ability to quickly adapt to the Long-Term Care computer programs.

Administrative Assistant Duties include:

• Answers and distributes phone calls to appropriate areas.
• o Responds to routine program-related telephone and email inquiries.o Screens and directs incoming calls.o Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable.
• Input and retrieve information within multiple computer programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS).

• Formats and prepares a variety of correspondence, reports, proposals and other written material.
• Opens, logs and distributes mail daily.
• Responds to program general questions and redirects callers as necessary.
• Schedules meetings and conference calls:

o reserve meeting rooms;o set up conference call login information;o monitor meeting invitation acceptances and rejections; ando re-schedule meetings and conference calls as necessary.o photocopying;o scanning;o faxing;o assembling informational packets;o filing;o distributing information; ando assist with conferences and other events as requested.o Assist regional offices with finding someone to assist to resolve issues;o Work with regional support staff with basic office support duties (as described above);o Ensure regional offices are notified of changes in meetings, case addendums.

• Perform basic office support duties such as:
• Performs minor document editing and proofreading.
• Sets up and maintains project-related hard copy and electronic files including database input and updates.
• Liaison between IT and Nursing Home Complaint Program related to reporting issues.
• Assists with Nursing Home Surveillance Regional Offices:

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

#AC

Job Types: Full-time, Temporary

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have 1 year experience as an administrative assistant within the last 3 years?
• Do you have experience working with MS Office products?
• Do you have experience working with Automated Survey Processing System (ASPEN)?

Experience:

• Microsoft Office: 1 year (Required)
• Automated Survey Processing System (ASPEN): 1 year (Required)

Ability to Commute:

• Rochester, NY 14604 (Required)

Work Location: In person