We are looking for a competent Administrative Assistant to help with the organization and running of the daily operations of the center. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multifaceted role.

Responsibilities Include:

• Regularly communicates with COO, Clinical Director, and all employees

• Regularly accepts feedback in positive manner

• Maintaining a friendly demeanor and providing exceptional customer service to clients and staff in person, on the phone and via email

• Keeping an organized workspace, including cleaning, managing center repairs, office-related malfunctions such as printers & troubleshooting any other office issues

• Daily opening and closing checklist

• Check mail, voicemail, and email daily

• Perform receptionist duties, answer front doors, assist with drop off and pickup

• Coordinate and assist staff with any clerical needs they may have

• Maintain trusting relationships with employees, vendors, clients and parents/ guardians

• Tracking employee attendance, PTO requests, and missed shift clock-in/outs

• Assisting Clinical Director, or BCBA, with schedule changes in data collection software

• Daily check of therapist notes, data, and conversion of sessions in data collection software

• Managing center specific Therapist calendar and Google calendars including scheduling appointments, inputting staff PTO/Wellness time, and monthly events

• Communicating with parents/ legal guardians for event notification, post-event photos, confirmation of appointments and any absent, late drop-off or early pick-up notices

• Managing inventory and ordering of supplies for center, neatly put away supplies

• Running errands as needed for events and supplies

• New employee and client checklist completion, including creating files, updating forms and systems, and assigning equipment

• Setup, decorating and conducting monthly employee celebrations and other employee / center events

• Completion of tasks in an agreed upon, timely manner

Qualifications

• Bachelor's degree or proven experience as an office assistant, receptionist or in another administrative role

• Strong interpersonal, customer service and communication skills

• Ability to multitask

• Proficient in Microsoft Office suite & Google suites

• Working knowledge of office equipment (phones, computers, printers, fax, scan)

• Thorough understanding of office management procedures

• Excellent organizational and time management skills

• Analytical abilities and aptitude in problem-solving

• Excellent written and verbal communication skills

Benefits Offered to Full Time Employees include:

• Health Insurance –3 options available: HSA, HMO, PPO (after 60 days)

• Health Savings Account with company contribution

• Flexible Spending Account including Medical FSA and Dependent Care