At Neighborhood Health Center, you’ll find a kind and rewarding workplace with a fulfilling mission of providing impactful healthcare while striving for health equity. Neighborhood is the largest and longest serving Federally Qualified Health Center (FQHC) in Western New York. Together, we provide high quality care to diverse individuals and families, regardless of ability to pay.

Responsibilities:

• Assists Administration in the day-to-day operations of Neighborhood Health Center (NHC) to include but not limited to:
  • Greets and makes all visitors feel welcome
  • Handles administrative phone calls and correspondence
  • Provides administrative meeting and event preparation support
  • Prepares, monitors and communicates use of the site conference rooms and coordinates appropriate room set up, and posts conference schedules daily
  • Maintains supply of guest refreshments such as coffee, cups and water
  • Ensures cleanliness of Admin Suite Kitchenette, Conference Rooms and Breakroom areas
  • Provides support for All Staff Meetings: distributes presentation after the meeting
  • Serves as a member of Ad Hoc Committees as needed
  • Sorts and distributes all mail and packages the day they arrive
  • Acts as the on-site resource to coordinate the necessary facilities management as directed by the President & CEO, Vice President of Finance, Vice President of Clinical Operations, Vice President of Operations or Practice Manager
• Main Office Support:
  • Supports HR, new employee onboarding documents, and other clerical duties as needed
  • Coordinate Longevity Awards for Staff
  • Orders floral arrangements for birth and death announcements
  • Supports HR with apparel orders and distribution
  • Supports the Communications Coordinator in ordering rack, appointment and business cards, reproducing marketing material for outreach events, and mailings to elected officials
  • Acts as a liaison for the Community Center to submit Building Maintenance Requests to building staff in Room 200 upon receipt of a problem at Northwest
• Purchasing Support:
  • Annually review and identify potential vendors and obtain quotes to procure office supplies at a fair price
  • Develop and maintain “Build To” office supply ordering system
  • Collect, fulfill, and coordinate ordering, delivery, and inventory of such supplies as office, janitorial paper, other office products, food for meetings, using electronic ordering system.
  • Ensures delivery schedules for vendors and communicates closings for all sites
  • Works with each site’s Scheduling Coordinator/Practice Manager to coordinate package deliveries from vendors (USPS, UPS, FedEx, Foxy, Avalon, Amazon, etc.).
  • Prepare monthly reports listing all purchase, returns and related costs.

Compensation: $17-$22/hour

Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. 

Requirements:

• High School graduate (or equivalent)
• A minimum of 3 years Administrative Assistant experience; experience in a health-related organization a plus
• Exceptional attention to detail and follow-through
• Superb organizational skills
• Strong influencing skills
• Self-starter with the ability to work proactively and take initiative
• Results-oriented; creative and persistent in accomplishing tasks
• Solutions-driven with a systems orientation
• Highly responsive, timely, accurate and thorough in follow-up and follow-through
• Highly flexible, positive and results-oriented attitude
• Excellent in managing shifting priorities and timelines
• Outstanding project and time-management skills
• Excellent in Microsoft Office Suite, comfortable using document management software
• Excellent oral and written communication skills; adept at minute-taking
• Strong ability to diplomatically and effectively manage interactions with individuals at all levels and job functions, both inside and outside the organization
• Excellent judgment and discretion

Why Neighborhood?

There are many fantastic benefits to a career at Neighborhood. We offer a kind, diverse, team-based work environment with competitive compensation and potential bonus, as well as comprehensive benefits, including medical, dental, life insurance, 403b match, health savings accounts, generous paid time off and loan forgiveness, if applicable. 

Neighborhood Health Center is an equal opportunity employer that is committed to the practice of equity and inclusion.