Summary of Description:

The Human Resources (HR) Generalist will act as a trusted professional across all aspects of HR. Serving as a strategic partner to an assigned region and reporting to the Director of Human Resources, the HR Generalist will play a crucial role in contributing to the overall success of the organization.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Partners with Director and VP of Human Resources to carry out vision and plans for HR programs throughout the Company
• Reviews pre-employment drug screens, MVR, and background checks, initiates pre-adverse and /or adverse action, and makes hiring recommendations based on findings
• Participates in new hire orientation, ensuring new hires have completed required onboarding items
• Performs routine tasks and audits required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Works with state agencies on unemployment claims
• Processes employee information and changes in Company’s HRIS and maintains complete and accurate personnel records in compliance with Company, federal and state requirements
• Works proactively to participate in and drive quality improvement initiatives, such as new policies and procedures aligned with the strategic goals of the organization
• Partners with benefits broker, insurance adjuster, managers and employees to report and manage accidents, injuries and workers compensation claims

• Regularly participates in and/or leads virtual meetings with vendors, team members, and supported field teams and managers
• Travels to at least one branch in supported region per month, with a focus on building and fostering relationships, administering trainings, and completing HR-related compliance audits; up to 50% of travel requirements will be overnight stays
• Other projects and duties as assigned

Education, Licensure and Experience Requirements:

• Bachelor’s degree and/or at least 3 years of experience in a Human Resources Generalist position
• Experience supporting field employee population, preferred
• PHR or SPHR, preferred

Competencies/Skills:

• Ability to maintain a high degree of confidentiality
• HHigh tolerance for ambiguity, good judgment, strong work ethic and sense of urgency
• Ability to deal with difficult situations in a professional manner
• Ability to demonstrate initiative, leadership, and collaboration in a friendly and professional demeanor
• Possess strong people management skills and emotional intelligence; build strong professional relationships with all levels of employees and ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills at all levels of the organization required with strong follow up and follow through
• Ability to manage multiple priorities
• Proficiency in Microsoft Office products and knowledge of HRIS.

Environmental Conditions and Physical Requirements:

The environmental conditions and the physical requirements described below are representative of those that must be met by an employee to successfully perform the duties & responsibilities of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.

Environmental Conditions:

General Office Environment: Noise level in office environment is generally quiet.

Outdoor Service Environment: Position will be exposed to various work conditions, at a variety of client settings. Indoor conditions may have dust, heat, cold, noise, etc. Outdoor conditions may include exposure to the outdoor elements, seasonal weather, damp and/or dusty locations, freezing conditions, and hot conditions. The noise level in the work environment is moderate.

Physical Requirements:

If performing office duties: Employee is required to sit, stand, hear, and use hands to operate all office equipment. Employee must view computer monitors for long periods of time. Vision requirements are close vision and the ability to adjust focus. Employee occasionally will be required to lift, generally no more than 25 pounds.

At client locations: While performing the duties of the position, the employee is regularly required to stand, walk, sit, climb, bend, kneel, reach with hands and arms, crouch, crawl, twist, push/pull, lift/carry on a regular basis up to 15 lbs. throughout the day, lift/carry occasionally lift up to 50 lbs., hand, eye, and foot coordination. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The job description reflects the general details necessary to describe the duties and responsibilities of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the position.