The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 700 FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the direction of the Executive Support Unit Supervisor and Manager, this position is responsible for ensuring the smooth operations of the Los Angeles Homeless Services Authority (LAHSA) by providing excellent administrative support to the assigned Department Director and staff.

Essential Job Functions

• Provide administrative support by assisting in the preparation of presentations, organizing charts, spreadsheets, mass mailings and other unique special projects for meetings.
• Provide general support to visitors. Act as the point of contact for internal and external clients.
• Support onboarding of new staff.
• Maintain department filing system and contact lists to ensure proper storage and organization of electronic documents on network drives.
• Assist the team by scheduling conference calls, meetings, venues, and prepare meeting agendas and other necessary meeting documents. Perform other duties assigned by the department Director, and work with the Manager to coordinate other duties requested.
• Place and expedite supply orders.
• For department travel: prepare mileage reimbursements; book reservations, prepare credit card business expense claim forms and other travel related duties.
• Evaluate and propose modifications to current processes to improve and maximize efficiencies.
• Other duties as required, including providing back up support for other Executive Support Services members.

Knowledge, Skills & Abilities

• Excellent communication and interpersonal skills; detail oriented and proficient in priority setting. Must be a confident self-starter who can develop effective business relationships, both internally & externally.
• This position requires the ability to effectively follow through on tasks to completion and work independently with minimal supervision. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgment. Demonstrate a sense of urgency, responsiveness, and attention to detail.
• Thorough knowledge of Microsoft Office Suite and a working knowledge of Windows operating systems including Microsoft Access, Outlook, Excel and Word are mandatory. Working knowledge of database management software is strongly preferred.
• A critical thinker, with a high level of initiation, motivation and enthusiasm.

Training & Experience

• Proven professional experience and educational background.

• The Chief Executive Officer or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA's business needs.

• Less than five (5) years of employment, eighty (80) hours per year.
• Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
• More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year