With eight locations and over 150 employees, Kendrick Paint and Body Shops, Inc. is the largest group of automotive collision centers within the CSRA, and we have been family owned since our founding in 1952. We continue to rapidly grow and expand our footprint in the area, and we are actively pursuing and recruiting candidates to join our team.

The customer service representative is a front office staff position responsible for all customer contact from start to finish.

Responsibilities:

• All customer contact -- whether via phone, email, text -- from start to finish, including but not limited to updating the customer on status of vehicle, answering questions, etc.
• Contacting insurance companies
• Uses the highest standard in professionalism when dealing with customers, insurance representatives, vendors and associates
• Assist with collection of Accounts Receivable
• Clerical duties, such as data entry, faxing, emailing, obtaining proper signatures, etc.
• Answering phones and emails in a timely manner
• Requirements:
• 3 years in a customer service role
• High School Diploma or equivalent

Benefits (not limited to)

• Competitive salary
• Medical, dental, and vision plan options at affordable employee contribution rates
• Paid holidays and PTO
• 401(k) with company contributions
• Healthcare and dependent care flexible spending accounts (FSA)
• Voluntary insurance options – life, short term/ long term disability, etc

*This is a full-time position, Monday - Friday, 8AM -5PM.

Job Type: Full-time

Pay: From $15.50 per hour

Expected hours: 40 per week

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Augusta, GA 30901: Relocate before starting work (Required)

Work Location: In person