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Job Summary:
§ Associate’s degree or equivalent experience in education or information technology
§ 2 years of training or management experience
§ Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software with an emphasis on creation, design & maintenance of training material and spreadsheets
§ Experience with technologies and best practices for instructional manuals and teaching platforms
§ Strong project management skills with the ability to supervise multiple projects
§ Good interpersonal skills and communication with all levels of management
§ Strict adherence to company/client policies
§ Able to multitask, prioritize, and manage time efficiently
§ Excellent leadership, team building, and management skills
§ Encouraging to team and staff; able to mentor and lead
§ Excellent verbal and written communication skills
§ Able to analyze problems and strategize for better solutions
Able to work independently and proficiently without direct supervision
Job Type: Contract
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
Work setting:
Ability to Relocate:
Work Location: In person
Contractor
$54k-69k (estimate)
04/13/2024
08/10/2024
infiniteitc.com
Troy, MI
The job skills required for Customer Service Representative include Call Center, Microsoft Office, Written Communication, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.