Role: Customer Service Representative. Location: Charleston, WV. Skills Required. 1-2 years of Customer services experience. Providing an excellent customer experience via phone. Negotiating and completing save/service order requests from customers. Working with customers patiently, tactfully, and efficiently. Accurately informing customers of various fees and adjustments. Providing options to the customer based on product and service needs. Acti...
Job Description. IT Help Desk, Customer Service, and support experience with problem solving involving hardware, software, and networks. Phone support experience necessary. Especially on Service Desk, Incident, Problem, and Change Management. Technical helpdesk experience is necessary. Disciplined, systematic problem-solving skills required. Hands-on work experience with the following. Windows Operating systems. Clients: Windows 10, and Windows 7...
Job Details. We at Coforge are seeking Infor M3 Tech Lead with below mentioned skill-set and who can work onsite from Oaks, PA location (on hybrid basis). Role: Infor M3 Tech Lead. Location: Oaks, PA. Mode of Hire: Full Time. Overview. . As an Infor M3 Tech Lead, you will be responsible for implementing and supporting Infor M3 ERP systems for clients. This includes leading technical aspects of projects, developing solutions, and ensuring successf...
Job Details. Must be strong in sitecore10.X with MVC Focus Coveo with Connector. Experience with Sitecore xP to design highly scalable solution. Experienced with client focused solution Architecture consulting, inclusive of project panning estimating and resourcing. Technical delivery across the entire SDLC, with Deep expertise in Software development. Experience of using SXA using Sitecore 10 & sitecore9.2 XP Platform. Sitecore certification- Ma...
Provide high touch customer care for all of our clients’ Consumer banking customers. Manage and prioritize a high volume of case work through various channels of communication both externally and internally. Phone, Email, direct messaging, etc. Provide escalation support for Tier 1/Tier 2 Shared Resources team. Ensure customers experience exceptional service by providing clear, concise written and verbal communication for internal and external cu...
Job Details. Title: Oracle BRM Technical Consultant with 6 year of Experience. Location : Preferably Miami/Dallas, or remote is ok as well. JD. o Leading technical deliberation & detailed Design with development team. o Responsible for Development & delivery of Change Requests, User Story. o Build Configuration Scripts in Modules. o Customization required in Modules. o Create & Review test cases. o Conduct meeting, Demos with help of team. Dice I...
As a Quality Assurance Specialist within our voice program, you will play a crucial role in maintaining and enhancing the quality of our customer service operations. Your primary focus will be on monitoring, evaluating, and reporting on the voice interactions between our agents and customers. By ensuring adherence to our high standards and compliance with banking regulations, you will help uphold our commitment to providing exceptional service to...
Job Details. Role: Senior SQL Developer. Location: Oaks, PA. Mode Of Hire: Full Time. Experience Required: 10 years. Key Skills. SQL development, SQ queries, Agile, Stored Procedures. Essential Functions/Responsibilities. Can help in defining, documenting and developing software, software applications, as well as contributes to architecture and technical design discussions, code reviews and technical design/specifications in collaboration with th...
We at Coforge are seeking Software Automation Engineer with below mentioned skill-set and who can work onsite from Paoli, PA location. Role: Software Automation Engineer. Location: Paoli, PA. Mode of Hire: Full Time. Job Description. We are seeking a talented and experienced Software Automation Engineer to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining automated testing f...
About the Job. As a Consultant, you will be an active team member on cybersecurity consulting engagements. working on client site to deliver large-scale change initiatives for leading clients across Financial Service. Job Description. Assist with the design and development of security policies, standards and procedures across various domains (e.g., Identity & Access Management, Security Logging & Monitoring, Data Loss Prevention, Encryption, etc....
Responsibilities. Provide high touch customer care for all of our clients’ Consumer banking customers. Manage and prioritize a high volume of case work through various channels of communication both externally and internally. Phone, Email, direct messaging, etc. Provide escalation support for Tier 1/Tier 2 Shared Resources team. Ensure customers experience exceptional service by providing clear, concise written and verbal communication for intern...
