What are the responsibilities and job description for the TechnicalDeliveryManager position at Coforge?
Job Details
Role: Technical Delivery Manager
Location: Windsor, CT
Key Skills: IT delivery, Retirement Recordkeeping systems, OMNI, financial service domain
Experience: 10 years
Mode Of Hire: Full Time
Role Overview
The Technical Delivery Manager (TDM) is a strategic leadership role responsible for end-to-end delivery of technical solutions supporting retirement recordkeeping operations. This includes managing cross-functional teams, ensuring compliance with financial regulations, and driving digital transformation initiatives for recordkeeping platform enhancements.
Key Responsibilities
Delivery Ownership
- Oversee the execution of recordkeeping platform-related projects, ensuring timely, high-quality delivery within budget.
- Manage dependencies across multiple streams (application development, infrastructure, data migration).
Stakeholder Management
- Act as the primary liaison between business teams, technology partners, and vendors.
- Facilitate communication between technical and non-technical stakeholders.
Agile & Governance
- Implement Agile practices (Scrum ceremonies, backlog prioritization) while maintaining delivery accountability.
- Ensure adherence to PMO processes, audits, and compliance standards.
Risk & Issue Management
- Identify risks early, develop mitigation strategies, and resolve delivery bottlenecks.
Team Leadership
- Coordinate resources including Business Analysts, Developers, QA, and offshore teams.
- Mentor team members and foster continuous improvement.
Technical Oversight
- Guide integration with upstream/downstream systems (e.g., data feeds, APIs).
- Ensure security and compliance for sensitive financial data.
Required Skills
- Domain Expertise :Understanding of financial services recordkeeping systems and retirement services workflows.
- Technical Skills :Knowledge of SDLC, DevOps practices, and cloud platforms (Azure preferred). Familiarity with data integration tools and ETL processes.
- Project Management : Proficiency in Agile methodologies, Jira, Confluence. Experience with risk management and delivery metrics.
- Soft Skills: Excellent communication, stakeholder engagement, and conflict resolution. Ability to translate complex technical concepts into business terms.
Education
Bachelor s degree in Computer Science, Information Technology, or related field.
Experience
- 8 years in IT delivery or technical project management.
- Prior experience in financial services or retirement recordkeeping systems (OMNI highly preferred).
Certifications
- Agile/Scrum Master certification.
- PMP or equivalent project management credential (nice to have).