Join our Hertz Car Rental team! The Customer Service Representative is responsible for greeting customers, processing rentals and selling optional services, answering telephone calls, responding to customer questions and complaints, and communicating with shuttle drivers for customer pick-ups. Evening shift, night shift, and weekend availability are required. Responsibilities include:

• Handle rental car transactions to accommodate our customers
• Use effective sales techniques to encourage customers to utilize service options
• Receive telephone calls and handle or pass along customer-related issues
• Complete, review and submit various reports to supervisor
• Maintain and update rental agreement files
• Enter and maintain information in location logs
• Complete car exchange requests in computer system
• Communicate with shuttle drivers
• Perform related responsibilities as assigned or required

Starting hourly rate is $15.00/hr. Upon completion of 6 months, hourly rate is $15.75/hr. Upon completion of 1 year, hourly rate is $16.50/hr. Bonus potential available!

Benefits are offered to full time employees, which include:

• Comprehensive Medical, Dental, and Vision Insurance
• Company Paid Life and AD&D Insurance
• 1 week of vacation pay after 6 months
• 3 weeks of vacation pay after 1 year
• Paid Company Observed Holidays
• 401K Plan (with 4% matched after 6 months of employment)

Requirements:

• High School diploma or the equivalent
• Valid driver's license as required by state and minimal MVR violations – to be reviewed

Required Skills:

• Good communication and interpersonal skills
• Operate vehicles in a safe and courteous manner
• General knowledge of how to operate variety of automobiles

Job Type: Full-time

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Augusta, GA 30906: Relocate before starting work (Required)

Work Location: In person