Consumer Support Executive

6 Months Contract

Location – Augusta, GA

Job Description -

• Qualifications
• Preferred 3 years of banking experience, with a demonstrated knowledge of consumer products, systems and services recommended.
• General working knowledge of all applicable banking laws and regulations
• Customer service oriented, with a strong orientation for sensitivity and professionalism when handling customer calls, questions, and concerns.
• Strong oral presentation and training delivery skills in-person and over the phone required
• Excellent problem-solving, analytical and critical thinking skills
• Demonstrated ability to influence and establish positive working relationships across the organization required
• Results oriented in a high-performance team environment
• Self-starter and ability to multi-task in a fast-paced environment
• Outstanding organization and effective time management skills
• Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel)

Job Type: Contract

Salary: $15.00 - $17.00 per hour

Experience level:

• 5 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Banking: 1 year (Required)
• Microsoft Excel: 1 year (Required)
• Customer service: 6 years (Required)
• Communication skills: 5 years (Required)

Work Location: In person