Front Office Manager

Duties:
- Oversee the daily operations of the front office, including managing phone systems and guest relations.
- Ensure smooth check-in and check-out processes for guests.
- Train and supervise front desk staff to provide excellent customer service.
- Manage reservations and room assignments.
- Handle guest complaints and resolve issues in a timely manner.
- Maintain accurate records of guest information and transactions.
- Coordinate with other departments to ensure guest satisfaction.
- Monitor and manage inventory of office supplies and equipment.
- Implement and enforce hotel policies and procedures.

Skills:
- Excellent communication and interpersonal skills.
- Strong leadership and organizational abilities.
- Proficient in using phone systems and computer software.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and problem-solving skills.
- Customer service-oriented mindset.

If you are a motivated individual with a passion for providing exceptional guest experiences, we invite you to apply for the position of Front Office Manager. Join our team and contribute to creating memorable stays for our valued guests.

Please note that previous experience in hotel front office management is preferred.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Morning shift
• Nights as needed
• Night shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person