About the Team

At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter.

Role Overview

We are looking for an organized and people-oriented Account Manager for our Business Development team. The ideal candidate will be a self-starter, fluent in the apparel and streetwear market, committed to providing top-tier customer service and confident in relationship building.

In this role, you will:

• Maintain and optimize key partnerships through business management, outreach and strategic planning 
• Track KPI’s for your accounts, identifying call outs and actions
• Assess each account’s status, performance and full potential to identify additional growth opportunities 
• Streamline on-boarding process for new accounts; initiate and supervise the operational setup, ensuring seamless integration
• Use data-informed guidance, to help accounts achieve growth on our platform
• Collaborate with Operations support to ensure seamless processing of product for sale
• Present business updates and insights to partners on a regular basis, identifying key opportunities 
• Liaise with Merchandising team to ensure our product offering is on brand 
• Provide dedicated customer support for key accounts
• Drive business by prospecting existing connections and proactively sourcing new accounts

We are looking for:

• 3 years of experience in a retail, brand or wholesale environment - apparel, specifically luxury streetwear a plus
• Strong communication, interpersonal, and analytical skills
• Commitment to VIP-level customer service
• High level interpersonal, communication and written skills
• Experience building a book of business
• Confidentiality and discretion a MUST
• Highly organized with demonstrated attention to detail
• A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility
• Mac and Excel proficient, with an understanding of web-based platforms