Forward Slash Technology is a St. Louis-based information technology managed services and telecommunications provider, offering a wide variety of voice, data and security services to local businesses and municipalities throughout Missouri. We are a busy and growing company.

The ideal candidate will be a highly motivated, energetic, successful individual that will perform a wide variety of duties to provide support to our clients. Attention to detail and the ability to multi-task are a must. Experience in information technology services is a plus, but not required. Excellent customer service skills are also required.

• Exceptional software skills and knowledge of MS Office (Word, Excel, Outlook, Teams, and PowerPoint); knowledge of QuickBooks a plus
• Multi-task, process situations and requests quickly, and adapt to a series of changing needs and evolving projects with a can-do, hands-on approach
• Thrive in a team environment and work well with others
• Be proactive in taking on new responsibilities as needed
• Employ great secretarial, organization and communication skills
• Have a general understanding of technology practices and products
• Be punctual and dependable
• Ability to anticipate, assess, analyze, and address internal/external needs
• Be able to communicate effectively with everyone while maintaining appropriate discretion

As an administrative assistant, some of the duties that you will be performing include the following.

• Enable management to be more productive by providing a wide range of administrative and sometimes confidential support functions requiring knowledge of schedules and the company’s practices, policies, and procedures without constant oversight
• Anticipate, assess, analyze, and address internal/external customer needs. Determine appropriate course of action in routine and non-routine situations and be comfortable asking questions to obtain necessary information to meet administrative goals

• Communicate with project managers regarding client contracts and work with internal systems to compile client’s annual reviews; review submitted information for accuracy and completeness
• Research potential RFQ/RFP opportunities and target markets/clients for relationship development

• Receive phone calls & emails, take messages, and act as a liaison between the office and our clients, and outside vendors
• Help maintain calendars and provide meeting support (i.e., scheduling, prep work, take orders for luncheons)
• Assist in the creation, production, and distribution of reports & presentations; may perform basic analysis and create report summaries
• Interacting and coordinating with coworkers and members of other departments to support client needs
• Perform simple deliveries and pickups
• Assist with receiving and hardware check in
• Create ad-hoc reports as needed
• Performing additional tasks as required

To maintain employment with our company, by mandate, each employee MUST complete and have the following.

Specific Requirements

• Must be able to pass a MSHP/Federal fingerprint-based background check (no felonies)
• Must complete training for and pass CJIS test
• Must be a US Citizen
• Must have a valid US driver's license with a clean driving record