About Discover Outcome:

We’re Discover Outcome - your branding geniuses. We’re here to service our clients in all things branding, PR, sales management, and customer service. You can count on our team to give your brand a hand where it’s needed.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Salary:

Up to $23 per hour

Responsibilities:

• Communicate with customers via phone, email and chat.

• Solve customer problems and find best possible solutions.

• Respond to shipping inquiries and answer order status questions.

Required Experience:

• Desire to provide the best possible experience for our customers.

• Thrive in a fast-paced environment with coaching support.

• High school diploma

• Dental insurance.
• Vision insurance.
• Life insurance.