77 it support specialist Jobs in boston, ma
Planet Technology is Hiring a Desktop Support Specialist Near Boston, MA
Desktop Support
They need someone with excellent customer facing skills and who is reliable and professional.
They use an opensource ticketing system, called OTRS. They don't need to know this specific system. They are supporting ~750-800 employees mostly in the Boston and DC offices (but they also have 6 other small offices to support as well). They use remote desktop to support those not in same office.
Must Haves:
* 1-3 years of experience of end-user support experience. Would prefer someone that can add value from day 1. He will accept a recent college graduate in Computer Science or a related field.
* Experience with Windows 10 (prefers some MAC experience if possible)
* Experience with Microsoft Office 365
*Experience creating workstation images.
*Some Active Directory
*Experience deploying Windows patches and security fixes.
*Some AV experience (support conference rooms)
*Associate’s degree or its equivalent is required
* Strong customer service skills, and communication (verbal and written)
Job Summary
Full Time
$55k-68k (estimate)
04/23/2024
05/10/2024
planet-technology.com
BEDFORD, MA
<25
2021
TIM BAUWENS
<$5M
Business Services
Related Companies
About Planet Technology
Planet Technology, part of The Planet Group, is a global staffing and recruitment firm that specializes in sourcing top talent for roles within the Core Technology, Enterprise Systems, and Creative & Digital sectors. We go to great lengths to match the needs of our clients with candidates who provide technical solutions. Our holistic vetting process ensures our candidates have both the experience and interests designed to be a fit within your organization. Our consultative approach to placement draws on our expertise within each discipline to ensure the highest level of service and identify ex ...
perienced candidates. Our team of specialized technology recruiters spans a range of industries but maintains a singular focus: connecting top-shelf tech and creative talent with unique opportunities across the globe.
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The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
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Desktop Support Specialists keep computer networks running efficiently for their organization.
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They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
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Desktop support specialists maintain computer networks and provide technical help to computer users.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
