The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. DCR is a dynamic agency and is one of the largest park systems in the nation. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, golf courses, skating rinks, trails and parkways.

DCR is seeking candidates for the position of Office Support Specialist II – Finance for the Boston Region.

The duties and responsibilities of this position are:

• Provides administrative support to assigned personnel. Compose letters/reports and review documents for completeness, content and compliance with regulatory and legal standards.
• Review, analyze and prepare reports concerning assigned unit activities in order to improve work methods, determine progress, revise established procedures and/or to provide information to superiors.
• Maintains liaison with various local, state and federal agencies and other to exchange information, to resolve problems and to coordinate activities.
• Conducts research. Confers with agency staff in order to exchange information, to coordinate efforts and to obtain information concerning agency programs and activities.
• Monitors activities at the Regional Office to ensure effective operations and compliance with established standards.
• Supervise the work performed of and assigned to clerical or technical personnel.
• Responds to inquiries in order to provide information concerning assigned unit activities.
• Schedules and attends meetings. Maintains electronic meeting and event calendars.
• Uses computer software or databases to prepare reports and compile data.
• Creates and maintains database, spreadsheet and word processing files.
• Responds to inquiries and provides information to internal and external contacts.
• Coordinates unit or department programs and activities (e.g., trainings, seminars, teleconferences, employee recognition activities, recruitment and retention efforts).
• Ensures office activities are operational and in compliance with standards or guidelines.
• Acts as liaison with local, state and federal agencies to exchange information and coordinate activities.
• Responsible for responding to phone calls and directing calls to appropriate personnel and/or resolving issues pertaining to calls.
• Responsible for the organization and upkeep of detailed filing systems/file rooms.
• Oversee the coordination of office activities, meetings and events.
• Provide training to newly hired employees.
• Provide guidance and supervision to subordinate personnel.
• Perform other related duties as assigned.

Preferred Qualifications:

• Knowledge of and familiarity with working with MMARS

• Familiarity with HRCMS system for data entry/inquiries and oversee processing of paperwork for hires, transfers, promotions etc.
• Familiarity with processing of employment papers for seasonal and year-round and seasonal staff, termination papers on seasonal and year-round staff and development and maintaining region seasonal roster.
• Knowledge of databases including data entry, building and executing queries.
• Knowledge of computer relates skills: Microsoft Excel, Microsoft Word, Microsoft Access.
• Ability to work in a multi-faceted, fast paced team environment.
• Ability to be a self-starter, working with minimal supervision.
• Ability to establish and maintain harmonious working relationships with others.
• Ability to exercise discretion in handling confidential information.
• Knowledge of software applications such as desktop publishing, project management, spreadsheets and database management.

-Ability to communicate effectively. Ability to write concisely, express thoughts clearly and develop ideas in a logical sequence. -Ability to use proper grammar, punctuation and spelling. Ability to prepare documents and reports accurately.

• Ability to make recommendations and to multi-task and prioritize.
• Ability to assist customers of diverse backgrounds.
• Ability to follow guidelines and procedures.
• Ability to work independently and in teams.

Qualifications First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Official Title: Office Support Specialist II

Primary Location: United States-Massachusetts-Boston-165 William J. Day Blvd

Job: Administrative Services

Agency: Department of Conservation & Recreation

Schedule: Full-time

Shift: Day

Job Posting: Mar 21, 2024, 2:03:50 PM

Number of Openings: 1

Salary: 58,587.36 - 83,686.72 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Moneesha Dasgupta - 6176450358

Bargaining Unit: 01-NAGE - Clerical/Administrative

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: Yes