Position Summary

The Human Resources Generalist is a multi-faceted position that will support field and corporate employees, company initiatives, and special projects. The Human Resources Generalist will also partner with Regional Operations Specialists in providing coaching and guidance in employee relations, pay, and training issues. In addition, this role will partner with the Human Resources team in providing collaborative support to corporate management and staff.

Essential Duties and Responsibilities:

• Partners with Practice Management to address employee concerns, conflicts, and grievances
• Works with Practice Management to complete new hire process in company HRIS, auditing as needed to maintain data integrity and compliance with I-9s
• Provides consultation and support to Practice Management on employee issues, including performance improvement and progressive discipline
• Partners with Human Resources Managers to provide training to field staff in various disciplines such as employee relations, recruiting, and HRIS administration
• Tracks compliance with mandatory training, escalating when necessary on programs such as safety training, anti-harassment and discrimination training, and best practices
• Responds to employee inquiries and requests in a professional and timely manner, interpreting and explaining policies, procedures, laws, standards, or regulations as needed
• Responds to unemployment claims and verifications of employment
• Performs various functions in company acquisition process, including training managers on company HRIS and coordinating with vendors
• Prepares reports, presentations, memorandums, proposals and correspondence as needed, such as employee investigation summaries, disciplinary notices, field communication, etc.
• Other duties and projects as assigned

Education Requirements

• Bachelor’s degree preferred but not required

Basic Qualifications

• 2 years of Human Resources experience required
• Excellent written and verbal communication skills
• Must be highly motivated self-starter with ability to take initiative and meet deadlines
• Working knowledge of employment law, including FMLA, ADA, and Workers’ Compensation
• Detail-oriented with strong organization skills
• Ability to establish strong working relationships with employees at all organizational levels
• Ability to manage multiple tasks and projects in a timely manner is essential
• Ability to maintain strict confidentiality of personnel information
• High level of accuracy and attention to detail

Physical Requirements

• Must be able to remain in a stationary position 75% of the time
• The person in this position frequently communicates with managers at remote locations using email and phone. Must be able to exchange clear, accurate information in these situations.
• Occasionally moves equipment and supplies weighing up to 15 pounds
• The person in this position frequently communicates and collaborates with co-workers in the office
• Frequent keyboarding/data entry

Technical Skills:

• Proficiency in the Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook
• Previous experience with Payroll/HRIS systems

Who We Are

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

• 73% of BRP leadership roles are held by women.
• 63% of 2023 new hires were people identifying as women.
• 59% of BRP leadership roles director-level and above are held by women.
• 42% of 2023 new hires were people identifying as non-white.

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