Position Summary

We are recruiting for a Sales Development Representative (SDR) to join our sales team. This is a full-time, Monday through Friday, 100% remote position that plays a crucial role in the sales process. As an SDR, you will be responsible for generating and qualifying leads for appointments and scheduling appointments for the sales team. You will be the first point of contact for potential clients, qualifying to determine their need and desire for BlackPoint IT managed service solutions. This is an excellent opportunity for a current SDR or customer-facing individual looking to advance or start their career in sales. As part of our commitment to promote from within when possible, successful Sales Development Representatives will have first consideration for promotions to Business Development Managers.

About Us

BlackPoint is a leading provider of comprehensive IT and Telecom Managed Services tailored to small and medium-sized businesses across the United States. Our commitment to excellence is reflected in our wide range of service offerings, which include IT network infrastructure, security, cloud storage and virtualization, carrier services, IT and telecom professional services, and project management. This comprehensive approach ensures that our clients receive end-to-end support for their technology needs.

At BlackPoint, we are dedicated to delivering customized solutions that leverage cutting-edge technologies to empower our clients to achieve their business objectives. We pride ourselves on maintaining high expertise while offering our clients a wide range of services supported by a team committed to providing crazy-good service.

Compensation

• This is a base plus commission position
• Base $39,520 to $45,760 ($19 to $22 per hour)

Benefits

• Medical insurance, with employer contribution
• 100% company paid Dental and Vision coverage for employees
• 100% company paid Short Term Disability insurance
• 100% company-paid Life insurance
• Generous Paid Time Off (PTO) Accrual
• 8 Paid Holidays and 3 floating holidays
• Voluntary, employee-paid benefits include Long Term Disability, Employee and Spouse Life Insurance, and AFLAC Supplemental plans
• Fully vested 401(k) plan with 100% match on the 1st 4% of your contributions

Key Responsibilities

• Execute targeted outbound lead generation campaigns via email, phone, and other channels to connect with potential clients
• Engage in introductory and exploratory conversations with potential client decision-makers, including C-level executives
• Schedule qualified meetings and handoff opportunities to a Business Development Manager
• Maintain accurate records of all prospect interactions and activities in the CRM system
• Assist with marketing-driven campaigns, including event follow-up and consistent reporting
• Stay up-to-date on industry trends and evolve outreach strategies as the market changes

Qualifications

• 1-3 years of outbound prospecting, sales, or business development experience or an equivalent combination of customer-facing work experience
• Strong written and verbal communication skills across various channels
• Possess strong consultative phone skills, including the ability to relay information in a clear, friendly, and engaging manner to overcome objections while remaining resolute throughout
• Proactive problem-solving skills, with a creative mindset and the flexibility to adapt quickly to change
• Knowledge of CRM tools like Salesforce or HubSpot, and proficiency with Microsoft O365 suite
• A combination of strong organizational skills and the ability to work independently