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Insight Global
Insight Global
Alpharetta, GA | Full Time
$46k-56k (estimate)
7 Days Ago
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Alpharetta, GA | Full Time
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Alpharetta, GA | Full Time
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The Container Store Inc.
Alpharetta, GA | Full Time
$32k-44k (estimate)
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Alpharetta, GA | Full Time
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Palm Beach Tan
Alpharetta, GA | Full Time
$101k-149k (estimate)
0 Months Ago
Comcast
Comcast
Alpharetta, GA | Full Time
$67k-92k (estimate)
1 Month Ago
Customer Support Specialist
Insight Global
Insight Global Alpharetta, GA
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$46k-56k (estimate)
Full Time 7 Days Ago
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Insight Global is Hiring a Customer Support Specialist Near Alpharetta, GA

Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of personal computers and related systems. May assist in performing minor troubleshooting in the identification of applicable problems relating to PC’s, applications software and basic information systems communications.

Education: High school diploma, vocational training or equivalent

Experience: Entry level experience

Knowledge/Skills: May have knowledge of a wide variety of software, hardware and PC operating systems is preferred.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-56k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

05/07/2024

WEBSITE

insightglobal.com

HEADQUARTERS

BALTIMORE, MD

SIZE

500 - 1,000

FOUNDED

2001

CEO

TYLER HODGINS

REVENUE

$500M - $1B

INDUSTRY

Business Services

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About Insight Global

We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.

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The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Specialist job description and responsibilities

To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

01/27/2022: Johnstown, PA

They are also responsible for conducting surveys on the products or services and communicating customer feedback.

01/30/2022: Chico, CA

A Customer Support Specialist will also replace products or process payment refunds as needed.

01/18/2022: Rockford, IL

They help customers with their queries and complaints.

02/18/2022: Richland, WA

Listen to customer complaints and provide adequate solutions for their problem via phone or email.

02/14/2022: San Diego, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Specialist jobs

Communication skills come as pretty much as a given, concerning customer support.

02/15/2022: Troy, NY

Make Connections and Give Compliments.

01/07/2022: Lompoc, CA

Ensure that customers understand the resolution and provide on-going education to customers.

01/11/2022: Spokane, WA

Compile and analyze customer requirements to give the best advice and resolve their query.

02/20/2022: Pensacola, FL

Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.

01/09/2022: Chattanooga, TN

Step 3: View the best colleges and universities for Customer Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College