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We are currently seeking a Travel Technology Support Specialist to join our team at WorldVia. In this role, you will be responsible for providing technical support and troubleshooting assistance to internal and external users of our travel technology systems.
As a Travel Technology Support Specialist, you will be the first point of contact for users who are experiencing issues with our systems. Your role will involve diagnosing and resolving technical problems, documenting and tracking issues, and escalating complex problems to higher-level support teams when necessary.
The ideal candidate for this position is highly knowledgeable in travel technology systems and possesses excellent problem-solving skills. You have a deep understanding of GDS systems such as Travelport, Worldspan, and Sabre, and you are familiar with mid-office automation and quality control systems as well as various booking platforms.
Your outstanding communication skills will be crucial in assisting users with their inquiries and ensuring customer satisfaction. You will also collaborate with other team members and vendors to ensure timely resolution of technical issues.
If you are a detail-oriented and organized individual with a passion for travel technology and a commitment to providing exceptional customer support, we would love to hear from you. Apply today and join our dedicated team!
WorldVia is a leading travel company that is revolutionizing the industry through its innovative products and services. We are focused on providing exceptional travel experiences to our customers and enabling travel business owners and travel advisors to succeed.
At WorldVia, we value diversity and inclusion, and we believe that our team members are key contributors to our success. Join us and be part of our collaborative and dynamic work environment!
Our Team Members:
We are seriously committed to your professional development and growth.
Full Time
Transportation
$62k-78k (estimate)
03/10/2024
05/09/2024
worldvia.com
Fort Worth, TX
<25
Transportation