OnSolve develops a cloud-based software that provides critical communication solutions for government and commercial sectors during emergency situations.
Job Summary. Building strong client relationships while facilitating the Implementation of OnSolve products. Managing them through the implementation process and rollout of OnSolve’s products and features. Responsible for supporting customer’s long-term satisfaction and retention. Responsibilities. Set proper expectations with clients and escalate appropriately with a sense of urgency, as needed. Act as first-line touch point for customers during...
Job Summary. OnSolve Enterprise Sales brings our leading and award-winning approach to Critical Event Management to enterprise customers across Energy, Financial Services, Healthcare, Manufacturing, Technology, Transportation, and many other industries. Our team is responsible for winning new customers by building trust and long-term relationships. We serve half of the Fortune 100, 40% of the Fortune 500, and are a Leader in the Forrester Wave fo...
Job Summary. Position work hours: 10 am EST-7 pm EST. Technical Support Specialist I assist end-user customers with products and services by providing exceptional customer service, whether domestically or internationally, in an inbound call center environment. Leverage product knowledge to assist customers and troubleshoot product inquiries and potential technical difficulties. Responsible for supporting customers’ short-term and long-term satisf...
Network Operating Center (NOC) Operators provide the monitoring of network and system security, performance, and backup processes. The NOC Operator will utilize monitoring, alerting, and ticketing tools. utilize, maintain, and expand the knowledgebase. must be able to troubleshoot, report on, and escalate issues when necessary. This position will require shift work to include nights, weekends, and holidays -to support our 24×7×365 data centers, t...
