24 Customer Support Specialist Jobs in Alpharetta, GA
Dynamic Technical Formulations is Hiring a Customer Support Specialist Near Alpharetta, GA
Job Type: Full time / On-site
Schedule: Monday - Friday: 7:30 am- 4:00 pm
Salary: $40-60K per year
Who We Are:
The mission of Dynamic Technical Formulations is very simple – provide our customers with the best customer service while providing them with the highest quality products.
Job Summary:
To create the best experience for all customers, whether that is by phone, email, or in person. To be a representative and image of the company and its core values to all current and future customers. To promote a positive team environment.
What You’ll Do:
- Answer incoming customer calls for a customer base of 12k
- Follow up with customers as needed.
- Review daily alarm activity reports.
- Basic alarm system troubleshooting.
- High School diploma or equivalent.
- High attention to detail.
- Ability to multi-task and switch gears quickly throughout the day without losing details.
- A positive attitude and excellent communication skills are essential.
- Ability to develop solutions for customers through phone/email communications.
- Customer service experience. Phone experience is a plus.
- Microsoft suite experience and ability to learn our CRM System.
- Short & Long-Term Disability.
- Medical/Dental.
- Vision Plan.
- Paid Time Off.
- Retirement Plan.
Job Summary
Full Time
Pharmaceutical
$39k-49k (estimate)
08/05/2023
05/09/2024
dtformulations.com
Roswell, GA
<25
Pharmaceutical
Related Companies
The job skills required for Customer Support Specialist include Customer Service, Communication Skills, Customer Support, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
Similar Jobs
Popular Articles
