Do you enjoy helping others and solving problems. Join our team as a. Customer Support Specialist III. and provide support and a high-quality experience to our customers. Your work will include. Working with internal stakeholders and customers to assist in the resolution of issues via phone, email, case, and video. Assisting in the successful onboarding and rostering of our customers through various learning management systems. Collaborating with...
Job Summary. This role focuses on customer satisfaction and supports departmental goals by accurately responding to customer requests in a professional, positive manner. This includes data processing, communicating product and service information, providing basic technical assistance, managing course enrollments, and responding to customer inquiries. Essential Job Functions. Respond to customer inquiries received via telephone, e-mail, fax, mail,...
Job Details. Job Location. Big Ideas Learning LLC - Erie, PA. Position Type. Full Time. Education Level. 2 Year Degree. Salary Range. $24.04 - $34.38 Hourly. Job Category. Customer Service. Description. Do you have experience with Learning Management Systems and enjoy problem solving. Join our team as a. Customer Support Specialist III. and provide support and a high-quality experience to our customers. . Your work will include. . Working with sc...
