250 Account Manager Jobs in Orlando, FL
Assa Abloy is Hiring an Account Manager Near Orlando, FL
- Function as a primary point of contact for assigned accounts working with the sales and business development teams to evolve and execute account management plans which fosters strong organic growth in-line with targets.
- Facilitate customer ‘health-check’ meetings and bring in resources to review opportunities, projects, support cases, and present high level product updates; and capture voice-of-customer ensuring meeting notes and actions are well-documented.
- Work with sales, marketing, and technical leadership to innovate account management strategies, marketing campaigns and communications that drive adoption of the latest software releases, new features, and best practices.
- Actively monitor customer contracts including software license renewals and follow up with accounts pending renewal and where expired to ensure customer retention and minimize churn.
- Actively monitor age of hardware systems and penetration rate within assigned accounts to identify opportunities for replacements and upgrades with the focus on customer retention and optimized system implementation.
- Actively upsell Traka KeyCare (maintenance) extended warranty contracts that ensure solution uptime and optimization for the customer.
- Assist with key & equipment management solution proposals for existing assigned accounts.
- Function as a backup contact for service/spares/accessory quotes in the event the service team is unavailable at a given time.
- Ensure all CRM data for assigned accounts is accurate and kept up to date to help with data-driven decision making across the business.
- Assist with generating and maintaining quote and proposal templates used by the sales team in Salesforce CRM system.
- Provide support for industry trade show events including booth representation and setup/teardown as required.
- Assist with product demonstrations / presentations – in person and remote over Teams as required.
- Conduct end user level product and solution training sessions to ensure system implementations are optimized and align with best practices.
- Maintain professional and product knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Perform other duties as assigned by the Manager from time to time. Some travel is required up to 25% within continental USA and Canada (typically weekdays only) with potential opportunities to travel to UK and other parts of the world for conferences and educational seminars.
- Minimum of 2 years’ experience working in sales, account management or sales support role that offers technology hardware and/or software solutions and professional services.
- A passion for delivering an outstanding customer experience through a combination of frequent engagement, subject-matter-expertise, and operational excellence.
- Exceptional organizational skills, diligence, and ability to effectively manage and prioritize customer projects and tasks.
- Excellent proficiency in the Microsoft Office environment and specifically Microsoft Excel, PowerPoint – and SharePoint is a big plus.
- The ability to thrive on working with cross-functional teams (both internal and external) and people of unique talents and backgrounds from all around the world.
- Initiative-taking and ability to make own decisions that consider company goals and strategy.
- Excellent oral and written communication skills.
- Technical background is an advantage e.g., field technician, customer support technician or technical project manager that is looking to move into a commercial/sales focused role with the emphasis on customer retention.
- Bachelor's degree in Business, Economics or Engineering field.
- Security industry experience and certifications.
- Generous and competitive total rewards package.
- Comprehensive and career-development resources to expand your skills and maximise your potential.
- Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
Job Summary
Full Time
$85k-116k (estimate)
04/09/2024
06/08/2024
assaabloy.com
POMONA, CA
3,000 - 7,500
2010
DAVID M LUTZ
<$5M
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About Assa Abloy
ASSA ABLOY is the global leader in access solutions with sales of SEK 94 billion and 49,000 employees. The Group has operations in over 70 countries and sales worldwide. Using the latest technologies we open doors to events, hospitals, homes, hotels, airports, education and businesses. Working for ASSA ABLOY means that you will be part of a dynamic and agile environment, developing innovative solutions to improve our customers' lives. ASSA ABLOY offers a variety of career paths. Covering all areas from development and production to installation and service. Whether you are into sourcing, logis...tics, sales, marketing, service, finance, IT or HR, we have possibilities for you. Our key message People make it all happen! We believe that amazing things happen when we pull in the same direction and focus on achieving common goals. We let our employees take responsibility and strongly believe that accountability enables growth and development. Follow us to find all about who we are, what we do and lets start your ASSA ABLOY journey. ASSA ABLOY is committed to protecting you personal data. Learn more at http://bit.ly/2G20eS7
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The job skills required for Account Manager include Presentation, Account Management, Leadership, Futures, CRM, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
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