Expeditor and Office Manager for a Boutique Interior Design Firm

Our parent company, Rethink Studio, seeks a highly organized, polished, proactive team member to manage all client, office, and proprietary product purchase orders. Must enjoy working in a creative environment, but not in a creative capacity. Responsible for sourcing, ordering, tracking, and managing all studio-related orders. Responsible for organizing and maintaining materials library and vendor lists. Interest in design and small business is a plus. Must have excellent work ethic, problem-solving skills, positive attitude, and superb communication skills. This role is the left-brain center hub in a Type-A, right-brained creative office.

RESPONSIBILITIES

Expediting

• Manage all purchasing and goods procurement for all our design clients using our project management and accounting platform, Studio Designer.
• Update Studio Designer with requirements, specifications, and delivery information.
• Confirm with vendors that orders are correct and confirm expected delivery dates.
• Work with the Finance team on updating payment schedules, priorities, and
• requests. Audit and match invoices and investigate pricing discrepancies.
• Coordinate shipping, deliveries, and installations.
• Ensure product arrives on time as acknowledged on POs.
• Update open order delivery status weekly to inform the design team of the fulfillment status against the installation schedule's backdrop.
• React and problem-solve customer/vendor calls regarding issues with production, delivery, and other questions.
• Handle correspondence regarding damages, replacements, returns, and donations of products, as necessary.
• Work with the vendors, logistics companies, and warehouse team to coordinate all deliveries and pick-ups and verify that the product is readily available and received.
• Keep the office functional (answer phones, receive packages, organize samples, and general upkeep, etc.)
• Coordinate and organize client installations with the design team.
• Assist with design projects as necessary, i.e., measurements, deliveries, and clients.
• appointments, etc.
• Assist in preparing Studio Designer reports.

Design Support

• Run errands: pick up/drop off samples, pick up/deliver orders, pick up items at the store, go to the warehouse, etc.
• Manage material samples and update the studio library.
• Coordinate fabrics received in-house with the workroom or upholsterer.
• Review all vendor acknowledgments and invoices for accuracy.

Office Management

• Track employee PTO.
• Manage employee personnel files.
• Perform onboarding and off-boarding of Team Members with owners.
• Provide general record-keeping/filing.
• Set up conference area for meetings, vacuum, water, food, etc.
• Order office, cleaning, and paper supplies for the studio.
• Receive mail and distribute.
• Water office plants.
• Coordinate general office maintenance: maids, pest control, etc.
• Take out the trash at the end of the day.

 JOB REQUIREMENTS

• Candidate must be efficient, detail-oriented, diligent, and able to manage a high volume of special orders.
• Three plus (3 ) years of relevant Expediting, Fulfillment, and Office Management experience.
• Proficient computer skills are required. Studio Designer experience is preferred.
• Furniture, retail, or interior design experience is a plus!

 ABOUT OUR COMPANY

Founded in 2005, we are a Savannah-based boutique firm working on projects in the southeast and beyond. The firm’s ethos is to create bespoke interiors reflecting our clients' lifestyles, melding seamlessly into the surrounding landscape. Our firm seeks collaborations with the top industry partners in architecture, landscape architecture, and artisanal craftsman. We believe that partnerships enable the most remarkable landmark projects.