The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, 31 tennis courts, 15 pickleball courts, eight bocce courts, nine unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings.

Come join our team on the Island of Much More!

Wellness Administrative Manager Job Summary:The Wellness Administrative Manager is responsible for overseeing, supporting, and managing wellness programs within the club. This role involves developing and implementing initiatives to promote employee well-being, managing budgets, collaborating with various departments, and evaluating the effectiveness of all wellness programming. Additionally, the wellness administrative manager will serve as a liaison between the department and HR. Strong organizational and communication skills are essential for this role, as well as the ability to analyze data and measure the impact of wellness initiatives on employee and member satisfaction.

Wellness Administrative Manager Responsibilities:

• Greets members and guests with a friendly demeanor and is welcoming to the team and membership.
• Attends all departmental, Club, and committee meetings as assigned.
• Perform complex administrative duties, involving contact with and exposure to highly confidential materials and information.
• Works closely with a team of managers and the Director of Wellness on various activities.
• Contribute to special projects and activities to assist in the accomplishment of business objectives and professional development.
• Develop and maintain effective business contacts with vendors and services.
• Oversees and develops processes within all aspects of the Wellness department.
• Coordinates staff onboarding with HR and executes departmental onboarding.
• Maintain and update the Director of Wellness Calendar as needed.
• Composition of reports, weekly, monthly, and annually.
• Records committee and other meeting minutes and submits them to the Director of Wellness as assigned.
• Complies with and implements departmental grooming standards.
• Complies with and implements departmental and Club policies and procedures.
• Works a variety of shifts as needed to include nights, weekends, and holidays while participating in the manager on duty rotation.
• Plans the manager on duty schedule and communicates the schedule to the Wellness staff.
• Oversees all Wellness department’s staff scheduling to identify areas of improvement and communicates solutions with management team.
• Oversees and maintains record of required certifications of Wellness staff.
• Oversees W.E.L.L. document implementation and updates.
• Maintains cleanliness and organization of all Wellness facilities.
• Coordinates and follows up with all maintenance and engineering requests.
• Maintains inventory and ordering of office supplies.
• Maintains inventory and ordering of department uniforms.
• Assists management with coordinating and executing member events.
• Maintains full knowledge of Northstar back office.
• Maintains full knowledge of Youth Division programming and supports the Youth Program Manager.
• Oversees and assists with processing weekly payroll for hourly and commissioned staff.
• Works with the Director of Wellness to set annual and monthly departmental budget goals.
• Resolves member complaints in a timely manner and involves the Director of Wellness as needed.
• Maintains effective communication, and gives direction, support, timely feedback, and recognition of performance with employees.
• Communicates clearly and efficiently with employees, receives information and feedback from employees, and acts based on observation and information received across all levels within the organization.
• Communicates with co-workers, management, members, and others in a courteous and professional manner.
• Follows safety guidelines described in the operating procedures and generally practices behavior that ensures the safety of the employee, co-workers, members, and guests.
• Provides management and staff with HR support acting as a liaison between the HR department and the Wellness team.
• Directly supports and assists the Director of Wellness with day-to-day projects and assignments.
• Receives merchandise in back office RPOS system and assists with merchandising needs.
• Properly code, track, and submit invoices to the accounting department.
• Performs all other duties as assigned within job scope.

Wellness Administrative Manager Qualifications, Skills, and Abilities:

• Minimum 2 years of experience in an administrative role.
• Minimum 2 years of experience in a customer service-based role.
• Must have a flexible schedule.
• Current CPR/AED and First Aid Certification required.
• Expert in Microsoft programs including Word, PowerPoint, Excel, and TEAMS., grammar, and spelling.
• Passion for customer service and member experience.
• Ability to work independently and problem solve.
• Professional level of written and oral communication skills.
• Accurate typing
• Must have a valid driver’s license.

Wellness Administrative Manager Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.