Are you committed to making a positive impact and serving your community? Victim Services is looking for a Victim Notification Assistant who can demonstrate their administrative expertise and skills as a member of a collaborative team that helps victims of crime.
Under the direct supervision of the Victim Services Administrator, the Victim Notification Assistant is responsible for providing accurate written and/or verbal information and notification of offender release status to crime victims and law enforcement agencies pursuant to AZ Rev Statutes and Department Orders. This position requires knowledge of victims' rights and mandated services; must exercise considerable care and confidentiality when carrying out duties; be able to interpret data from ACIS (Arizona Case Information System), court and other legal documents and apply a variety of rules and policies, victims' rights statutes, departmental policies and procedures to interpret eligible release dates. This position may respond to inquiries from victims, attorneys, courts and other law enforcement agencies regarding the legal status of offenders.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

- Responding to inquires relating to classification, release dates, victim's rights and the criminal justice system
- Providing resources and referrals as needed
- Entering data and updating information on AIMS and victim Services Database related to Victims' Status and Address Changes.
- Notifies proper personal of Return to Custody inmates, release dates, inmate death, name change
- Assisting Administrator with composing correspondence on a wide variety of subjects
- Research and compiles reports, letters, inquiries and policy updates
- Manages supervisor calendar
- Sets deadlines
- Supervise subordinate staff
- Researches material and gathers data for special projects
- Maintains inventory control
- Develops or modifies procedures and forms
- Interprets and explains organizational rules, regulations and department orders
- Attends meetings
- Drives on State business
- Performs other duties appropriate to the assignment

Knowledge of:
- Agency or program rules
- Departmental policy and procedures
- Grammatical formatting using concise, specific and grammatically correct non-technical language
- Organization movement, management of business practices and work processing
- Accounting and budgeting procedures
Skill in:
- Problem solving
- Analytical thinking
- Maintaining interpersonal relationships
- Written and verbal communication
- Management and supervision
Ability to:
- Provide effective guidance and supervision of employees
- Investigation and problem resolution
- Plan, analyze, coordinate activities and establish priorities
- Develop effective operating procedures
- Work effectively under short deadlines
- Handle multiple tasks
- Work with self-motivation and minimal supervision
- Work in a prison environment

- Working knowledge of computer programs, including MS Word, Excel, and Gmail
- Three (3) years responsible administrative experience reporting to a Manager or Administrator Position

Employment is contingent on the selected applicant passing a background investigation and drug test.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.