At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, & Thursday and remote working options for Monday and Friday.

Location: Chicago, IL

Are you a customer service minded individual who feels a sense of accomplishment when you can solve a problem which has a successful result? In this integral role on AlixPartners' Corporate Services team, you will directly support multiple consulting professionals. Responsibilities include coordinating deadlines, analyzing, and handling sensitive information, and playing a critical role in handling confidential information requests. Support will include making meeting arrangements, managing business and personal calendars, domestic and international travel booking, expenses, time entries, and case documents. Light travel is anticipated.

The Administrative Senior Professional role is a full-time position located in Chicago, IL, and reports to the Administrative Team Lead. Paid relocation is not available for this position.

• Manage complex calendaring, prepare business travel itineraries, and process expense and time reports.
• Provide back-up support for the office manager and other administrative and office services team members.
• Anticipate needs, prioritize responsibilities, effectively handle calendar conflicts, and proactively manage schedule changes.
• Create and edit correspondence, invoices, engagement letters, and presentation materials.
• Handle sensitive and urgent information from clients, exercise judgment in responding to unique and urgent situations, as well as in managing and reporting outstanding requests.
• Strategically and effectively coordinate with both internal and external constituents.
• Balance multiple priorities by considering risk, importance, urgency, political impacts, and other linkage. Assimilate unfamiliar issues rapidly, anticipate and resolve potential problems.
• Assist in managing and responding to emails and requests in a timely fashion.
• Planning and management of technical and logistical support services to ensure seamless execution of internal and external events. Some travel is expected for event implementation.
• Perform back-up support for other admin professionals and front desk reception.
• Assist with office service tasks such as restocking supplies in kitchens, setting up and cleaning conference rooms, and other related duties as needed.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

• High School diploma or equivalent required, college degree(s) preferred.
• Minimum of four (4) years of administrative assistance experience required; experience with a professional services firm strongly preferred.
• Exceptional written and verbal communication skills in English and the ability to interact with people at all levels.
• Excellent organizational and prioritization skills with high attention to detail and the ability to meet deadlines and respond in urgent situations.
• Exhibit sound judgment and common sense while making decisions.
• Ability to maintain composure and an executive presence under pressure in a fast-paced, constantly changing environment.
• Resourceful and can anticipate needs while proactively managing schedules.
• Ability to be discreet and handle confidential, sensitive information.
• Self-starter with exceptional customer service and interpersonal skills, demonstrating the ability to work effectively with internal and external customers at all levels.
• Ability to work well under pressure, while maintaining an executive presence, in a fast-paced, constantly changing environment, while meeting deadlines and responding to urgent situations, as required.
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint.
• Flexibility to work overtime as needed and a willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
• Willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
• Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners' and foster an inclusive environment with people at all levels of an organization.
• Must be currently authorized to work in the United States. No VISAs available for this position.
• Ability to lift a minimum of 15 pounds.
• Ability to travel 10%.

The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays.

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

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