Description

Yinlun TDI, LLC is a top leader in providing thermal management solutions to the US Automotive, Commercial Truck and Off Highway markets. We are a group of highly motivated professionals who focus on providing heat exchangers, modules, and systems that meet the ever-increasing demands of our customers.

Headquartered in Ontario, California, Yinlun TDI, LLC maintains sales and engineering facilities in Michigan, Illinois, and North Carolina. In addition, we have several manufacturing operations facilities in Mexico. 

YINLUN TDI LLC is an ISO 9001, ISO 14001 and IATF 16949 certified company manufacturing heat exchanger and fluid cooling components for the automotive, commercial vehicle markets. 

Due to tremendous growth, we currently have an opening for the position of Account Manager.

Job Title: Account Manager

Reports To: Director of Sales

Location: Houston, TX, USA or Monterrey, Mexico

FLSA Classification : Exempt

Effective Date : 03/10/2024

Summary

We are looking to hire an experienced Key Account Manager to maintain solid relationships with the company's key clients. The Key Account Manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops. You should also be able to develop relationships with potential clients.

To be successful as a Key Account Manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Key Account Manager should be able to manage multiple key accounts without compromising on the quality of services provided.

Essential Duties & Responsibilities

Including the following, other duties may be assigned.

· Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. 

· Research key customer wants and needs. 

· Suggest solutions that answer clients’ needs and wants.

· Ensure the ordered products are delivered in a timely manner.

· Serve as contact point for key customers and internal teams.

· Resolve customers' complaints in an effective and respectful way.

· Gather, report and communicate customers' feedback on service, technology and product delivery.

· Research and source new potential clients

· Measure, track and analyze key account metrics.

· Create reports for upper management.

· Keep abreast of industry and market trends and best practices.

· Playing an integral role in new business pitches and holding responsibility for the effective on-boarding of new clients.

· Responsible for the development and achievement of sales through the direct sales channel.

· Focusing on growing and developing existing clients, together with generating new business.

· Write business plans for all current and opportunity tender business.

· You will act as the key interface between the customer and all relevant divisions.

· This role will require be up to 30 to 50% travel. 

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

· Able to multitask, prioritize, and manage time efficiently.

· Goal-oriented, organized team player

· Encouraging team and staff; able to mentor and lead.

· Self-motivated and self-directed.

· Experience in the field of account management advantageous

· Well-developed communication as well as presentation skills

· Excellent customer-orientation and networking skill

· In-depth understanding of company key clients and their position in the industry

· Eager to expand the company with new sales, clients, and territories.

· Ability to multitask and manage more than one client account.

· Ability to successfully negotiate business conditions.

· Ability to oversee all details of concurrently running projects.

Education and/or Experience

· Bachelor’s degree in engineering, marketing, business administration, sales, or relevant field; master’s degree preferred, technical background is desired.

· Four or more years’ previous work experience in sales, management, key account management, or relevant experience in Commercial Vehicle, Off road / Off highway, Automotive, Electrical Vehicle industries.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Affirmative Action/EEO statement  

Yinlun TDI, LLC is an equal opportunity employer. Applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability, veteran status or other statuses protected by state, local or other applicable laws. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.