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The Opportunity: As a SkyBox Support Associate (Tech Support Specialist ), you will be a support expert for Vivid Seats and our innovative cloud-based platform SkyBox. This is a unique opportunity to work on a tight-knit team with direct involvement in the product development cycle and assisting our users to ensure we are delivering the best industry experience.
How your role contributes to the success of Vivid Seats:
How your role expectations will progress as a Skybox Support Associate in the first 30, 90, and 180 days:
30 days in
90 days in
180 days in
What You’ll Bring:
Shift: Tuesday-Friday 9am-6pm, Saturday 8-5pm
Vivid Seats provides competitive compensation; bonus incentives and equity for all employees; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.
Location: Chicago, IL
We believe in a hybrid working model which provides our workforce the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago’s rising tech scene. This role will require you to be on-site two days a week.
#LI-BW1
Full Time
Software & Cloud Computing
$85k-111k (estimate)
12/04/2023
05/22/2024
vividseats.com
ANAHEIM, CA
500 - 1,000
2001
ROBERT VELTON
$50M - $200M
Software & Cloud Computing
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. We've unseated major rivals and secured exclusive new partnerships with iconic brands like ESPN and Sports Illustrated. Our longstanding relationships with certified ticket re-sellers and our convenient fan-to-fan selling platform offer an unrivaled experience for both fans and sellers.
The job skills required for Tech Support Specialist include Technical Support, Flexibility, Attention to Detail, Mental Health, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech Support Specialist positions, which can be used as a reference in future career path planning. As a Tech Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Specialist. You can explore the career advancement for a Tech Support Specialist below and select your interested title to get hiring information.