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The Opportunity: Voted best Customer Service two years in a row by Newsweek, as a Customer Service Representative, you will have the opportunity to join a best-in-class team and engage with hundreds of customers and sellers. You will serve as the primary point of contact for high level customer inquiries via phone, chat, and email. Ideal candidates are those who are energized when working to solve unique issues, sharing their technical expertise, and handling multiple tasks effectively and efficiently. With empathy, confidence, and professionalism, you will play a critical role in connecting our VIP customers to the events that excite them. We pride ourselves in creating exceptional experiences from the point of purchase until they enter the gates.
How your role contributes to the success of Vivid Seats as a Customer Service Representative:
How your role expectations will progress as a Customer Service Representative in the first 30, 90, and 180 days:
30 days in:
90 days in as a Customer Service Representative:
180 days in as a Customer Service Representative:
What You’ll Bring as a Customer Service Representative:
Work Schedule:
Bonus & Overtime Eligibility:
At Vivid Seats You'll:
Full Time
Software & Cloud Computing
$35k-44k (estimate)
12/09/2023
05/08/2024
vividseats.com
ANAHEIM, CA
500 - 1,000
2001
ROBERT VELTON
$50M - $200M
Software & Cloud Computing
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. We've unseated major rivals and secured exclusive new partnerships with iconic brands like ESPN and Sports Illustrated. Our longstanding relationships with certified ticket re-sellers and our convenient fan-to-fan selling platform offer an unrivaled experience for both fans and sellers.
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Commitment, Customer Support, Futures, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.