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HCA in Coppell seeks Customer Service Representative with 2-3 years print production customer service experience. Schedule - 10 : 00 AM - 7 : 00 PM CT RESPONSIBILITIES : Primary resource for advice for all document production needs of the Client including inquiry and escalation-Includes digital print solutions as well as litho / web printing-Manage Customer relationships for specific customer base, working with and advising document owners to meet document production needs in a cost effective manner-Promote the print services of the Xerox Enterprise Solution-Identify and develop digital document opportunities-Print Job Management : Price, co-ordinate and manage print projects as required Interface with preferred suppliers, internal / external as required Manage the various process requirements such as : Document production quote process Proof exchange Delivery date follow up Ensure appropriate documentation is available for audit purposes System Administration : Provide system administration support for the forms management solution implemented for the client - SKILLS : -Ability to demonstrate excellent interpersonal skills-Demonstrate ability to communicate effectively (both written & in person) to articulate document strategy-Demonstrate ability to network with colleagues to share and deliver benchmark solutions-Demonstrate ability to deliver to deadlines-Demonstrate ability to function effectively at all levels of the business-Ability to demonstrate knowledge of PCs and recent releases of Microsoft Office-Ability to demonstrate problems solving skills / analytical skills, and interviewing skills to obtain customer requirements-Demonstrate ability to manage multiple tasks in fast paced environment-Ability to demonstrate creativity & strong negotiation skills-Ability to demonstrate organizational skills Experience in working autonomously.
Last updated : 2024-04-28
Full Time
Investment Management
$33k-42k (estimate)
08/15/2023
05/11/2024
aplustechnical.com
ROCHESTER, NY
50 - 100
Private
ELIZABETH BARRETT
$10M - $50M
Investment Management
The job skills required for Customer service representative include Customer Service, Problem Solving, CSR, Microsoft Office, Leadership, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.