Description

Job Summary:

The Human Resources Generalist is responsible for the daily administration of various HR functions to include, but not limited to employee relations, learning an development, performance management, employee recognition, onboarding, exit procedures, and assisting employees. Serving as a liaison between management and employees, they assist with the interpretation of policies and procedures of the Human Resources department and organization.

JOB FUNCTIONS AND RESPONSIBILITIES:

• Handles all aspects of employees relations, including conducting investigations based on reports of inappropriate employee behavior and working with managers and supervisors to resolve employee concerns
• Interprets human resources policies, procedures, laws, standards, and regulations
• Assists supervisors and managers in the appropriate preparation and delivery of disciplinary action.
• Develops, conducts, coordinates and tracks employee learning and development offerings and other training as needed
• Manages performance review process
• Supports the HR department in creating and implementing programs and events to help improve the employee experience
• Utilizes an HR information system (HRIS) to enter and maintain accurate employee data
• Maintains organization and accuracy of human resources documents, forms, HR shared drive and HRIS database
• Ensures compliance with state and federal laws; monitors facility bulletin boards to ensure up-to-date postings of required information
• Ensures the confidentiality and security of all employee information and records
• Provides high-quality customer service and support to employees and management on HR-related matters
• Collaborates with managers to write and revise job descriptions
• Manages and leads committees to increase employee engagement and morale
• Complies with and ensures employees understand and comply with policies and procedures.
• Embodies and demonstrated the Lighthouse’s Values : Be a team, Be trustworthy, Be people centered, Be resilient and Be limitless.
  • Performs other duties as assigned

Qualifications

EDUCATION/EXPERIENCE:

• High School Diploma or GED Required

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• At least 2-5 years related experience
• HR Certification a plus
• Nonprofit experience a plus

SKILLS/ABILITIES:

• Bilingual: English/Spanish

• Excellent verbal and written communication skills; must be able to communicate clearly and effectively across all levels of the organization
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong customer service skills with a servant-like mentality
• Ability to act with integrity and professionalism
• Ability to maintain a high level of confidentiality
• Ability to work independently with little direction
• Proficient with Microsoft Office Suite
• Must have the ability to act promptly and have a sense of urgency
• Knowledge of HRIS systems; experience with Paycom is a plus

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer