JOB TITLE: Human Resources Manager

GROUP: Administration

SUPERVISOR: Director of Operations

COMPENSATION: (begins at $77,925 annually, commensurate with experience)

SCOPE OF WORK: The Urban League of Portland’s Human Resources Manager has comprehensive responsibility for all aspects of the agency’s HR functions in support of agency values, strategies, vision and mission. These responsibilities include all aspects of employee resource planning, employee relations, compensation and benefits, and HR administration. The HR Manager has senior managerial responsibility for HR budgets and programs. The HR Manager is a key member of the Management team, providing support to achieve overall goals. The ideal candidate for this position possesses proven leadership skills, as well as a strong ability to solve problems and make sound decisions that drive effective talent management strategies for the agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Employee Resource Planning

• Identify staffing needs and develop a recruiting strategy that will meet short- and long-term hiring needs. Recruiting efforts should brand the agency as an employer of choice and represent its commitment to culturally-specific programming and service.

• Assess and anticipate future talent needs with an eye to strategic succession planning that will build bench strength across the agency for critical skills.

• Oversee all aspects of an effective, legally compliant recruitment, interview and selection process.

• Oversee comprehensive onboarding support for new hires, including offer and employment documentation, orientation, and support for ongoing acclimation of new employees.

Human Resource Administration

• Manage the Human Resource Department and provide guidance to resolve complex employee relations issues. Identify and consult with the President and CEO and/or Vice President on matters of legal importance.

• Maintain employee personnel files for all employee-related transactions such as hires, promotions, transfers, terminations, attendance records, discipline records, and employee performance appraisal records, including document control.

• Develop, update and manage policies and procedures, including maintaining an up-to-date Employee Handbook.

• Oversee administration of daily, routine employee processes such as attendance, holidays, paid and unpaid time off benefits and leave management, including, Paid Leave Oregon, FMLA and OLFA.

Coordinate with the Finance and Accounting Departments on financial matters, including both strategic budget matters and routine payroll questions and processes.

• Lead agency compliance with all relevant governmental and legal requirements, including EEO, ADA, FMLA, ERISA, Department of Labor, Workers Compensation, OSHA, etc. for compliance and to minimize legal risk.

• Prepare and maintain data and reports as necessary or requested to track the accomplishment of strategic goals.

• Utilize Human Resource Information Software (HRIS) for agency recordkeeping and management.

Employee Relations

• Determine and recommend employee relation practices that will support a positive employer-employee relationship and promote a high level of employee morale and motivation.

• Work closely with executive leaders, managers and supervisors to provide guidance for effective performance management of employees that includes coaching, dispute resolution and disciplinary action, where warranted. Serve as a first point of escalation for employee-related issues. Address and resolve employee concerns.

• Manage a strategic training and development program for all employees that will both support individual employee development and build critical skill capacity across the agency.

• Oversee a comprehensive, documented, regular employee performance review process.

• Communicate business developments and organizational changes to all staff.

• Promote ethical and cultural-specific awareness to the workforce through training, development and consultation.

• Support all-staff trainings, events and meetings.

Compensation and Benefits

• Establish and periodically review the agency’s wage and salary structure, pay policies, and system of bonuses and raises.

• Oversee periodic competitive market research to review wage and benefit structures for the purpose of attracting and retaining qualified candidates and employees across the agency. Review the compensation and benefit structure and make recommendations that will ensure internal equity.

• Oversee all aspects of employee benefit selection and administration, including leave benefits, medical, dental and life insurance programs, and short- and long-term disability benefits. Coordinate effectively with benefit vendors, including through the annual health insurance renewal process(es).

The intent of this job description is to provide a representative summary of the major duties and responsibilities for this position. The Human Resources Manager may be assigned to perform other League tasks not specifically presented in this job description.