Job Description

Inside Sales Representative

Gainesville, GA

$25/hour Benefits, 401K

Monday - Friday 8am - 5pm

Direct Hire

Qualifications:

• 2 years (Required) inside sales experience (not retail)
• Ability to multitask.
• Excellent communication skills oral and in writing
• Extreme eye for detail
• Proficient in Microsoft products
• CRM data entry
• Must be able to pass a pre-employment drug screen, background and credit background.
• Intermediate Excel skills (test required)
• Good grammar/spelling (test required)

Responsibilities:

• Answering multiple inbound calls per day from various customer segments (contractors, hotel maintenance, consumers, builders, remodelers)
• Communicate with prospects via email and phone
• Providing quotes on projects, sending samples, catalogs on over 1000 SKUs of granite/marble shower panels (mainly go into hotels)
• Responsible for providing exceptional customer service to ensure each customer is satisfied
• Customer service focused on their customers (customers) to receive highest level of satisfaction possible
• Identify customer needs and provide solutions and support to achieve customer satisfaction
• Process customer orders in compliance with company procedures, policies and procedures
• Process customer needs in accordance with company procedures
• Keep accurate records of all customer transactions and accounts
• Participate in training, meetings, and other team-building activities to ensure team success
• Other duties as assigned

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.