61 Customer Service Representative Jobs in Appleton, WI
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Tri City Glass & Door is Hiring a Customer Service Representative Near Appleton, WI
- Have knowledge of products, procedures and equipment needed to complete each installation, with above average attention given to the required safety standards, being sure to seek assistance when necessary.
- Ensure proper communication between customer and installers.
- Effectively schedule both installations and personnel to minimize cost but offer immediate service to our customers.
- Accurately quote prices, schedule work, answer overflow calls, order products as required or instructed by manager, and generate daily work orders for the installers.
- Complete all invoicing in a timely manner to ensure no delay in billing or receipt of funds from customers.
- Maintain customer accounts with discount schedules as determined by the sales and department manager.
- Keep accurate and organized inventory records.
- Understand and address customer needs; including but not limited to any concerns the customer may have regarding installation before it begins.
- Be professional at all times in both appearance and attitude.
- Perform other duties as assigned.
- Required to wear and use Personal Protective Equipment per Tri City Glass & Door and contractor policies.
- Perform other duties as assigned.
- High School Diploma or equivalent.
- Prior experience with Microsoft Office Products.
- Basic math skills necessary.
- Experienced in customer service experience, a minimum of two years.
- Ability to work well in teams and independently.
- Ability to prioritize and multitask.
- Employee Stock Ownership Plan (ESOP)
- Health, Dental, Vision
- 401(k) with a generous employer match
- Paid Time Off (PTO)
- Short and Long-Term Disability
- Paid holidays
- Flex Saving Account (FSA)
- Health saving account (HSA)
- Life insurance
- Company discounts
- Employee referral bonus
- Employee assistance program
Job Summary
Full Time
$32k-40k (estimate)
09/01/2023
04/25/2024
tricityglass-door.com
Clintonville, WI
50 - 100
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The job skills required for Customer Service Representative include Customer Service, Billing, Microsoft Office, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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