18 Customer Support Representative Jobs in Appleton, WI
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Flair Flexible Packaging is Hiring a Customer Support Representative Near Appleton, WI
Flair Flexible Packaging is a growing manufacturer of innovative multi-layer flexible packaging solutions. We service customers throughout the world from our operations in Canada, United States, Korea and Mexico.
We currently have an exciting opportunity for the right candidate to join our team.
Job Summary:
The position of customer support representative performs duties directly related to the company's general business operations and exercised independent judgment in the coordination of projects from beginning to end.
Qualifications & Experience
• Bachelor's degree preferred.
• 2-4 years of customer support experience desired with prior flexible packaging knowledge helpful.
• Excellent computer skills (Word, Excel, E-mail, ERP experience, etc.)
• Strong time management and organizational skills.
• Strong communication skills and ability to work as a team member.
• Ability to work in culturally diverse environment.
• Ability to work without supervision.
• Ability to think critically and solve problems.
• Must read, write and speak fluent English.
Essential Duties The following duties are an overview of the duties and responsibilities of the customer support representative and should not be considered an all-inclusive list.
• Coordinates all aspects of projects from beginning to end.
• Enters and tracks quotes, analysis requests, orders, claims and samples using company approved software.
• Follows up regularly on quotes until order is received or opportunity is deemed lost.
• Coordinates the artwork process and serve as point of communication for customer on all aspects of art process.
• Maintains records of all inquiries, orders, etc. in company approved software with appropriate documents attached and maintains hard copies of inquiry records as appropriate.
• Interacts with customer on matters of significance to the Company.
Job Summary
Full Time
Wholesale
$46k-61k (estimate)
04/22/2023
05/19/2024
flairpackaging.com
MISSOURI CITY, TX
25 - 50
1992
YUNG C SO
$10M - $50M
Wholesale
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About Flair Flexible Packaging
Flair is a fully integrated supplier of flexible film materials, technology, and design solutions for the food and non-food industries. Flair prides itself on the ability to offer custom and stock bags, pouches, and roll stock films that fit the individual product needs of our customers. Custom products are created by our award-winning design department and rotogravure printing capabilities, while Flair also retains a selection of commonly used packaging items for quick ordering and delivery. A leader in the world of specialty food packaging, Flairs engineering team has created a range of pack...aging materials designed to meet unique product, process, and shelf life demands for customers across many industries. In addition to providing quality products, Flair offers services that benefit our customers in all aspects of flexible packaging. Flair employs a talented team of packaging engineers and scientists who are able to meet today's research and development challenges utilizing our state-of-the-art laboratory. We manufacture the safest and highest quality films, bags, and pouches while also possessing the design and print management capabilities to create enticing graphics that make your packaging stand out. We have established a Brand Color Management (BCM) system that encompasses the entire print process, including everything from artwork creation to the final product print. Utilizing quality tests and sample checks throughout, Flair delivers exceptional rotogravure printing and can provide evaluation reports demonstrating our color accuracy. Whatever your product or processing conditions, Flair is your complete packaging partner providing you with excellence in flexible packaging solutions.
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The job skills required for Customer Support Representative include Customer Service, Products and Services, Customer Satisfaction, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
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Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
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Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Customer Support Representative.
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