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Memorial Florists and Greenhouses, Inc. has an immediate opening for a Customer Service team member. Are you an energetic, friendly, and a reliable person? If so, we want YOU!!
Team members are needed in our fast paced, family owned and FUN environment! *
*This is a part time opportunity.*
We are currently seeking a highly motivated self-starter, who wants to work in a fast-paced team environment. The ideal candidate is customer-focused and team-oriented, extremely reliable with excellent interpersonal, written, and verbal communication skills.
Responsibilities include but not limited to:
· Respond to incoming calls with a focus on customer service and quality
· Enter orders
· Review orders
· Customer follow-up as needed
· Assist in-store customers with purchases and inquiries
· Receive payment by cash, check, credit/debit cards
· Develop, maintain and demonstrate a basic knowledge of current MFG products and services
· Must be a team player who is able to communicate well with all employees/departments
· Must be flexible to work hours, weekends and holidays as necessary
· Back up cashier as needed
Requirements include:
· High School Diploma or equivalent
· Prior experience in customer service a plus
Preferred Experience:
· Ability to communicate, both in person and over the telephone, displaying tact, diplomacy, patience and professionalism
· Proficient computer skills, able to type 35 words per minute, including Microsoft Office as well as various word processing and database management software programs
· Experience with cash register and cash handling
· Organization, attention to detail and accuracy in work
· Good follow up and ability to juggle multiple tasks simultaneously
· Collaborative and cooperative work style internally and externally with a “can do” attitude
· Excellent problem solver who sees solutions instead of obstacles
· Excellent attendance record
Job Type: Part-time
Pay: From $12.00 per hour
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Part Time
Retail
$37k-47k (estimate)
05/16/2024
05/28/2024
memorialfloristsandgreenhouses.com
Appleton, WI
<25
Retail
The job skills required for Customer Service Representative include Customer Service, Call Center, Products and Services, Microsoft Office, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.