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At a Glance
We are growing and adding to our inbound Customer Care team in our Appleton Call Center.
We provide some of the best benefits in the Fox Valley, such as:
What to expect in this role:
It's about building relationships and turning the knowledge you gain in training into customer service wins. Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected. You’ll have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers’ sense of urgency will help you create a satisfying customer experience.
Job Duties Include:
Actively engaging and providing superior service to our inbound customers
Effectively assessing and troubleshooting equipment issues
Utilizing problem solving skills to resolve customer questions and concerns
What's required to get started?
The minimum qualifications for the Video Repair Representative are
Preferred qualification
Full Time
Television & Broadcasting
$33k-41k (estimate)
08/24/2023
07/02/2024
spectrum.com
FOND DU LAC, WI
>50,000
1993
Public
$10B - $50B
Television & Broadcasting
Charter Communications is a Connecticut-based broadband connectivity company that offers spectrum internet, mobile, voice communication, and related services.
The job skills required for Customer Service Representative - $20/hour (On-Site) include Customer Service, Call Center, Problem Solving, Customer Care, Troubleshooting, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - $20/hour (On-Site). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - $20/hour (On-Site). Select any job title you are interested in and start to search job requirements.
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