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Job Title: Customer Service Supervisor
City: Appleton / State: Wisconsin
Job Description
Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an opportunity for you! We currently have an opportunity for a Customer Service Supervisor to join our team located at our plant in Appleton, WI.
Your Role:
The Customer Service Supervisor will manage a team who is the first line of interaction with our valued customers. They collaborate with multiple stakeholders and functions to ensure Presto can deliver on time and in full. They will participate in the new hire interview and selection process, assist in training new and existing team members. Work with team members to develop competencies in understanding Presto’s ERP system and how to use it effectively to better manage workload responsibilities. Document process flows and recommend process improvements. The Customer Service Supervisor will recommend and document areas of improvement. Handle special projects as business needs arise; acclimate any new or existing Customer requirements. We embrace and accept individual experiences and backgrounds to achieve a diverse and inclusive workplace.
You will have the opportunity to:
In this exciting role, you will use your people skills to train our staff and ensure that our customers are satisfied, treated with respect, and given the answers they need. We strive to build a diverse, inclusive, and talented workforce who will contribute to the Company’s vision, mission, and goals.
You will love it here if…
We need you to have:
Icing on the cake:
Want to know more? Check out our website or connect with us on LinkedIn!
Apply today to join a fast-growing innovative company!
Not a good fit but know someone who is? Please refer them!
Local candidates only, no relocation assistance available
Join Reynolds Consumer Products and
Drive Your Career across a world of opportunities!
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at
Recruitment@ReynoldsBrands.com.No recruiter calls or emails please.
Reynolds Consumer Products is an Equal Opportunity Employer EEO AA M/F/Vet/Disability.
Qualified applicants will receive consideration for employment without regard to their age, race, color, religion, national origin, sex, sexual orientation, protected veteran status, genetics, or disability.
Reynolds Consumer Products is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following EEO is The Law Poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
The Pay Transparency Regulations Frequently Asked Questions can be found on this link:
Pay Transparency Regulations Frequently Asked Questions | U.S. Department of Labor (dol.gov)
The poster and the supplement can be found on this link.
http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Full Time
Durable Manufacturing
05/13/2024
07/11/2024
reynoldsconsumerproducts.com
GREEN OAKS, IL
3,000 - 7,500
1947
LANCE MITCHELL
$3B - $5B
Durable Manufacturing
The job skills required for Customer Service Supervisor include Customer Service, Problem Solving, Microsoft Office, Attention to Detail, Transportation, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor. You can explore the career advancement for a Customer Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.