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Customer service specialist
Frito-Lay Appleton, WI
$53k-68k (estimate)
Full Time | Wholesale 1 Month Ago
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Frito-Lay is Hiring a Customer service specialist Near Appleton, WI

$ Sign-On Bonus! Payout Information : $ after 6 weeks, $ after 6 months, and $ after a year.

As a CSMS, you will collaborate with a team that strives to grow our sales volume everywhere Frito-Lay products are sold : gas stations, convenience stores, and large grocery stores.

Some of the more frequent tasks you will perform include :

  • Driving to assigned locations in your personal vehicle (well provide mileage reimbursement while you're on the clock)
  • Checking list of daily tasks
  • Checking in with store receiver, check-in delivery, obtain signatures, collect proof of delivery (POD)
  • Merchandising cases from the back room to the sales floor, filling display units or shelves with products such as Doritos, Classic Lays, Tostitos, Smartfood Popcorn, etc.
  • Using equipment (e.g. carts, pallets, etc.) to move product around the store
  • Ensuring back-room inventory reaches the sales floor and organizing / maintaining back-room inventory in proper location
  • Rotating products and removing defective and out-of-date products and process returns and credits with receiver
  • Tidying up shelves and displays, knocking down boxes and disposing of any waste
  • Assisting in the assembling and disassembling of promotional materials such as signs, banners, and cardboard displays, including submitting photos of end result
  • Ordering, scanning and logging backstock using handheld device

This is a physical job. We transform store aisles, end caps, and displays into works of art, from the lowest shelf to the highest shelf.

Hours per week average 40 to 45 hours and include weekend and / or holiday work in all weather conditions.

You will also be establishing relationships with store personnel and store management. We seek to build rapport with our customers so that we can understand their needs and communicate sales opportunities back to the team.

Our diverse team strives for perfection, and you should feel comfortable working under minimal supervision. We are proud to set industry standards in terms of pay and benefits.

In addition to our generous starting wage found at the top of this listing, you will also enjoy unbeatable benefits including, but not limited to :

  • Health care benefits (including dental and vision)
  • Retirement savings benefits such as a pension and (k)
  • Education advising and tuition reimbursement
  • Best-in-class discounts at retailers across the country
  • Paid vacation
  • Paid parental leave for new mothers and fathers

Customer Service Merchandiser Specialists who come to work with us have a wide variety of experience. Team members have honed their skills with success in prior roles including retail jobs, restaurant jobs, customer service jobs, and more.

In order to the considered for this position, you must :

  • Be 18 years of age or older
  • Have a valid driver's license and proof of insurance
  • Be able to climb, push, pull, bend, stoop, and kneel for extended periods of time, with or without reasonable accommodation
  • Be able to lift 40 lbs. with or without reasonable accommodation (examples : a microwave; a cinder block)

This position also requires a review of your driving history.

People often ask what characteristics will make them successful in this position. Here is an idea of what our managers are looking for :

Strong Work Ethic : as a Customer Service Merchandiser Specialist, you are trusted to represent Frito-Lay values to your colleagues, customers, and the public.

You accurately report your time using your company-issued device and you are comfortable working without a manager monitoring your day-to-day activities.

  • Flexibility : you are able to adapt to changing situations, new tasks and priorities as changes occur; you will encounter challenges and resolve them by yourself
  • Customer Focus : when you are in the stores with our customers, you help them find what they need and deliver service that exceed their expectations
  • Attention to Detail : our Customer Service Merchandiser Specialists are meticulous when it comes to checking dates on chips, tidying shelves, and arranging products
  • Communication : you will be working closely with other Frito-Lay team members and its important to communicate regularly;

good communication also includes checking in and out with the store manager

  • Positive Attitude : you will be part of a sales team that relies on one another to build professional relationships and attend to customer needs while following Frito-Lay and store procedures, work rules and safety policies
  • Tech Savvy : you are very comfortable using multiple technology devices each day to accomplish your goals
  • Conscientious : you are organized, task driven, comfortable following direction and adhering to a specific schedule
  • Initiative : our Customer Service Merchandiser Specialists often describe their routes as their business. You have a deep understanding of your role within the sales team and you constantly strive to achieve and exceed sales growth targets
  • Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$53k-68k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

06/06/2024

WEBSITE

fototermica.es

HEADQUARTERS

West Salem, WI

SIZE

<25

INDUSTRY

Wholesale

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The job skills required for Customer service specialist include Customer Service, Attention to Detail, Initiative, Customer Focus, Flexibility, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

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Communicate as efficiently as possible.

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Step 3: View the best colleges and universities for Customer Service Specialist.

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