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Customer service representative
$35k-45k (estimate)
Full Time | Wholesale 5 Months Ago
Save

TOTAL TOOL SUPPLY INC is Hiring a Customer service representative Near Saint Paul, MN

CUSTOMER SERVICE POSITION WEEK DAY SCHEDULE WITH DAYTIME HOURS! Seems too good to be true, right? Not at Total Tool! Our stores are open Monday through Friday from 7am 5pm which means no weekends or evenings for you.

THE PERKS DON’T STOP THERE! Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package?

Did we check all the boxes and then some? The list goes on and on (literally!), see below : Medical, dental and vision Company-paid basic life insurance, short-term and long term disability Voluntary life insurance HSA and 401(k) benefits with employer matches Dependent Care FSA Voluntary Critical Illness, Accident, and Hospital Indemnity coverage Paid Time Off (PTO) starting at 80 hours accrued in a full calendar year Monday Friday schedule Daytime hours Six (6) holidays off PAID! WHAT YOU WILL DO : Love tools?

Awesome! You'll be identifying and recommending products to customers based on their needs. As a Customer Service Representative for Total Tool you will be in a front-line sales role.

An ideal candidate will have a desire to provide excellent customer service to internal and external customers, in-person and over the phone.

Responsibilities include, but are not limited to : Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industry.

Provide each customer with knowledgeable assistance Process quotes and orders for customers Work in coordination with Outside Sales to streamline the customer experience Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends WHAT YOU WILL NEED TO SUCCEED : You bring the customer service skills and can-do attitude, we’ll teach you the industry and product knowledge! Hardworking, Humble, and Hungry Minimum of 1 years of previous customer service experience A desire to grow your career with an industry-leading company Highly motivated Detail-oriented Ability to thrive in a team environment Strong computer skills and ability to learn new software PHYSICAL REQUIREMENTS : Ability to stand on a hard surface for extended periods of times Ability to lift 50lbs on a daily basis Powered by JazzHR

Last updated : 2024-02-24

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$35k-45k (estimate)

POST DATE

12/28/2023

EXPIRATION DATE

05/23/2024

WEBSITE

totaltool.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

100 - 200

FOUNDED

1977

CEO

KURT MILLER

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About TOTAL TOOL SUPPLY INC

Were a family-owned company purposefully grown to meet the demands of construction and industrial customers across North America. Our team prides itself on delivering more than tools and service we deliver industry-leading solutions. Our history provides us the know-how, experience and strategic partnerships to help you get the job done on time, on budget and in the safest way. The best outcomes come from the best solutions and the best solutions only come from the in-depth knowledge we bring to the table.

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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