Responsibilities:
- Provide exceptional customer service to both English and Spanish-speaking customers
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order placement
- Perform data entry tasks accurately and efficiently
- Make outbound calls to follow up with customers or provide additional information
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers, colleagues, and management

Skills:
- Fluent in both English and Spanish languages
- Strong customer service skills with the ability to handle challenging situations
- Proficient in data entry with a high level of accuracy
- Experience in outbound calling and upselling is preferred
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively

This position offers a competitive salary and benefits package. Join our team of dedicated professionals who are committed to providing outstanding customer service in a fast-paced environment. Apply now to be part of our dynamic team!

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Professional development assistance

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Relocate:

• West Saint Paul, MN: Relocate before starting work (Required)

Work Location: In person