Description:

Team receives data from a webstation and it is input into Excel. From there, they work in Guidewire Claim Center, Property & Casualty Claim System, to manually update assignment status for our Auto and Property Adjusters based on scheduled PTO and other needs. My team uses Box, especially Box/Excel Online, to conduct their regular duties and secondary audits in support of the core obligations of this project.

Four times per day, my team runs a report to identify the scheduling needs for our Auto and Property Claim Teams. These reports are input into Excel, and the dat instructs my team to remove an adjuster from assignments, or return them to active work, based on scheduling. They also complete calculations and adjustments for workload volume, ensuring that our Claim Teams operating within Guidewire Claim Center receive the appropriate amount of work based on their staffing. In addition, my team conducts audits for our Auto and Property Claim Teams, ensuring that workload distribution figures and assignment groups are accurate throughout our Claim Teams. My team serves as a support resource to additional workstreams within Workforce Optimization. They assist with Voicemail and Phone profile audits for new hire classes and schedule construction as well, in partnership with our Training and Event Coordination (TEC) Team.

Additional Skills & Qualifications:

BVA:

• Claims experience

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.