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Technical Account Manager
$84k-115k (estimate)
Full Time 3 Months Ago
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TeamLogic IT, Denver Tech Center, CO is Hiring a Technical Account Manager Near Denver, CO

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
TeamLogic IT is a leading provider of comprehensive managed IT services, offering tailored solutions to businesses of all sizes. With a team of skilled professionals and a customer-centric approach, TeamLogic IT helps organizations leverage technology to drive their success and achieve their business goals.
Join our team as an experienced and motivated Account Manager. In this role, you will work with a dynamic team, utilizing cutting-edge technology to deliver exceptional value. Manage and grow existing client relationships, drive revenue growth, and ensure client satisfaction through upselling and cross-selling opportunities.
Responsibilities:
  • Relationship Management: Develop and maintain strong relationships with key decision-makers and stakeholders within client organizations through regularly scheduled Technology Business Reviews (TBR). Act as the primary point of contact for all account-related inquiries, concerns, and escalations.
  • Client Retention: Proactively engage with clients to understand their evolving needs and challenges. Provide exceptional customer service and support, addressing any issues or concerns promptly and effectively. Implement strategies to foster long-term client loyalty and minimize churn.
  • Account Growth: Identify upselling and cross-selling opportunities within existing accounts by understanding our client's business and strategy. Identify how technology can advance our client's business goals. Establish a technology roadmap for all key strategic accounts. Be an active participant in our client's IT budgeting process.
  • Account Planning and Forecasting: Develop account plans and strategies to maximize business opportunities and achieve sales targets. Conduct regular account reviews, monitor account performance, and provide accurate sales forecasting and reporting.
  • Collaboration and Coordination: Communicate the overall status of projects to clients and internal stakeholders regularly. Help ensure we complete these projects on time, within budget, and exceed client satisfaction.
  • Industry Knowledge and Market Insights: Stay abreast of industry trends, cybersecurity threats, and best practices. Leverage this knowledge to provide valuable insights and recommendations to clients and influence their adoption, further positioning TeamLogic IT as a trusted advisor and industry expert.
5 - 10% travel may be required for on-site client visits.
Experience / Skills Required
  • B.A./B.S. degree in a relevant discipline; or equivalent work experience
  • Customer service-focused mindset.
  • Proven experience in account management or client relationship management roles.
  • Strong communication and interpersonal skills, with the ability to build rapport and establish credibility with clients.
  • Excellent problem-solving and negotiation abilities, with a proactive and customer-centric approach.
  • Demonstrated ability to drive revenue growth and achieve sales targets.
  • Exceptional organizational and time management skills, with the ability to manage multiple client accounts simultaneously.
  • Proficiency in CRM software and Microsoft Office suite.
Experience/Skills Desired:
  • Technical aptitude with experience in the IT industry.
  • Knowledge of IT services and solutions.
Compensation:
  • Qualified candidates can expect on-target earnings of $55,000 - $65,000 base with commission, depending on performance.
Benefits:
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • PTO/Vacation available
If you have a passion for client success, a results-driven mindset, and the ability to cultivate long-lasting relationships, we invite you to apply and be part of our continued growth and success!
Compensation: Based on experience

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Job Summary

JOB TYPE

Full Time

SALARY

$84k-115k (estimate)

POST DATE

02/23/2024

EXPIRATION DATE

04/22/2024

Show more

TeamLogic IT, Denver Tech Center, CO
Full Time
$49k-61k (estimate)
4 Months Ago

The job skills required for Technical Account Manager include Customer Service, Account Management, Problem Solving, Time Management, Microsoft Office, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Account Manager job description and responsibilities

Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.

01/04/2022: Charlotte, NC

Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

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Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.

01/24/2022: Burlington, VT

The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.

03/09/2022: Greensboro, NC

They provide reports to product developers and stakeholders product performance and track account metrics.

12/31/2021: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Account Manager jobs

Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.

02/03/2022: Anderson, IN

View more details on Technical Account Manager salaries across the United States.

02/05/2022: Chillicothe, OH

Extensive experience within a technical or account management area.

12/23/2021: Madison, WI

Help drive team expertise and technical thought leadership.

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Proven ability to consult and be consulted on topics requiring product/technical expertise.

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Step 3: View the best colleges and universities for Technical Account Manager.

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