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Technical Account Manager
Axcient Denver, CO
$91k-124k (estimate)
Full Time 3 Weeks Ago
Save

Axcient is Hiring a Technical Account Manager Near Denver, CO

Join a team dedicated to a big idea: Curing Data Loss. Organizations that lose their data often go out of business. Axcient is focused on preventing losses by defeating ransomware attacks, protecting sensitive data, and keeping business operations humming even in the face of disaster. Axcient’s team is global team and represents the very best of our disciplines. We foster a culture of transparency and trust built through collaboration, high performance, and growth. Together, we make a difference as individuals and as a company in our mission to arm MSPs with the power to cure data loss for their clients and keep business running. Our Core Values:Take it, Own it: Take action and be accountableBe Agile: Prioritize, execute, evaluate, and iterateReject Mediocrity: Don't accept average resultsDo the Right Thing: Act with integrityTeam to Win: Commit to collaborate 
Summary
Axcient is seeking a talented and driven technical sales professional to join our team. As a Technical Account Manager focused exclusively on Strategic Partnerships, you will play a critical role in delivering on the company’s strategic partnerships and our mutual managed service provider (MSP) partners. You will work as part of a fast-paced and dynamic team responsible for executing on our technical go-to-market strategy between strategic partner and the MSP. This is a complex role that involves understanding and managing many elements both internal to Axcient, with the strategic partner, and at the MSP-level of the business. In this role, you will have the opportunity to work with multiple departments across Axcient, including Sales Operations, Marketing, Product Management, Customer Support, and Development. The successful candidate must be able to establish and maintain strong relationships, possess superb oral and written communication skills, very strong technical experience, and demonstrate a comprehensive ability to drive ‘big picture’ goals while at the same time satisfying smaller, partner-level daily requirements. 
Key Responsibilities
 
  • Develop a deep and continuing understanding of Axcient technology, solutions, and services
  • Understand and implement the Axcient sales model to deliver clear and predictable results.
  • Provide technical account management, technical advisory, and relationship oversight for strategic partners and our mutual managed service providers (MSPs) from individual contributors to senior leadership levels.
  • Skillfully navigate customers through demonstration and implementation of Axcient solutions. This will include technical demonstrations, trial/POC assistance, technical troubleshooting, and trainings.
  • As a problem solver, you will have strong tactical skills to recognize and resolve business, solution, and technical challenges as you help our partners realize their business objectives pertaining to our solutions.
  • Represent Axcient at partner events, joint marketing events and conferences, and other field activities including partner on-site visits. Travel up to 15%.
Who You Are
  • 8 years of business continuity and disaster recovery (BCDR) storage backup, or similar, technical industry experience working as a TAM or in a related technical area such as in Sales Engineering, Implementation, Technical Support, or Solutions Architecture serving MSPs.
  • Ability to practically apply your technical and account management skills towards technical demonstrations, collaborative troubleshooting, and overall a wide range of technical account management.
  • Exceptional written and verbal communication skills and the ability to take complex technical concepts and translate them to a range of stakeholders of varying technical backgrounds.
  • Ability to think strategically as well as tactically about the bigger needs of the account environment while also able to satisfy partner-level daily needs
  • Accurately translate high-level customer requirements into success criteria
The estimated salary range for this position is : from $140,000-160,000 annually. Actual compensation may vary and will be based on a candidate’s qualifications, skills, and competencies.Benefits include:
  • Medical, Dental and Vision Insurance (with an option for Axcient to pay 100% of your medical coverage)
  • Life and Disability Insurance
  • Flexible Spending Account and Health Saving Account Options
  • 401K
  • Flexible PTO
  • Flex Friday
  • Flexible Work Location
  • Remote Work Option Available
  • Tuition Reimbursement
  • Company-Paid Online Learning
  • And more!
Check us out on Comparably!At Axcient, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences. Axcient does not discriminate on the basis of race, ethnicity, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor. Applicants who need assistance or accommodation due to a disability may contact us at Peopleops@axcient.com

Job Summary

JOB TYPE

Full Time

SALARY

$91k-124k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

07/01/2024

Axcient
Full Time
$44k-60k (estimate)
7 Months Ago

The job skills required for Technical Account Manager include Account Management, Leadership, Written Communication, Collaboration, Verbal Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Account Manager job description and responsibilities

Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.

01/04/2022: Charlotte, NC

Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

02/13/2022: Modesto, CA

Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.

01/24/2022: Burlington, VT

The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.

03/09/2022: Greensboro, NC

They provide reports to product developers and stakeholders product performance and track account metrics.

12/31/2021: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Account Manager jobs

Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.

02/03/2022: Anderson, IN

View more details on Technical Account Manager salaries across the United States.

02/05/2022: Chillicothe, OH

Extensive experience within a technical or account management area.

12/23/2021: Madison, WI

Help drive team expertise and technical thought leadership.

01/21/2022: Mcallen, TX

Proven ability to consult and be consulted on topics requiring product/technical expertise.

12/22/2021: Lubbock, TX

Step 3: View the best colleges and universities for Technical Account Manager.

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