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Customer Service Representative
Eye Style of America Inc – Cincinnati, OH
Eye Style of America is the parent company of a young optical e-comm, www.befitting.com, with offices in Cincinnati.
Befitting is a young consumer eyewear and technology e-commerce company founded upon the idea that shopping for glasses should be easy. We try to think about things a little differently. We use design, content, technology, and best-in-class customer service to create a great online shopping experience that helps our customers find the glasses they love more easily.
We are searching for a full-time, positive, self-motivated customer service representative to join our team with a strong passion to go above and beyond for customers. The ideal candidate will combine exceptional customer service and strong problem-solving skills to resolve complex issues.
As a Befitting Customer Service Representative, you believe that exceptional customer service is more than just a script – it’s a way of engaging our customers to buy from us and to help us achieve our business goals. It’s not just about the sale, it’s about understanding our customers’ needs and making them fall in love with Befitting! Check our Trust Pilot reviews to see just how serious we are about this!
We need an individual that performs well under pressure and adapts to an ever-changing environment. The objective is to provide exceptional customer service and to maintain high customer satisfaction. The successful candidate will join a growing team of highly collaborative and motivated individuals located in our Cincinnati office with a hybrid schedule, working mostly on site in Cincinnati with the occasional remote work done from home.
If you’re passionate about customer service and have the desire and ambition to help build something great, we’d like to hear from you.
Job Duties & Responsibilities:
Required Skills, Experience and Qualifications
Job Type: Full-time
Full Time
Ancillary Healthcare
$38k-47k (estimate)
03/31/2024
04/23/2024
svsvision.com
SOUTHFIELD, MI
200 - 500
1974
ROBERT G FARRELL JR
$10M - $50M
Ancillary Healthcare
SVS Vision is a proud Michigan-based optical retailer providing outstanding customer service for over 40 years. With a large selection of top designer frames, contact lenses, caring staff and doctors who care about you, we hold ourselves to a higher standard when it comes to helping you find your perfect eye-wear. With our US laboratory and Mt. Clemens, Michigan headquarters, SVS Vision is committed to providing quality, American-made workmanship at affordable prices. Offering even more value, our 45-Day Gotta Love Em Guarantee provides our customers with peace of mind. Our History as a Vision... Care Leader A lot has changed since we opened our first retail location and laboratory in Sterling Heights, Michigan. And, as weve grown, our pledge to our customers has never wavered: provide outstanding eye care, quality products at reasonable prices while exceeding expectations. Growth should only come from satisfied customers, and were proud to say our expansion and growth have never compromised our first-class service. Its the continued commitment to our customers that has allowed us to maintain both our exceptional service and unwavering standards since 1974. At SVS Vision we know our success is the result of the fine men and women who have devoted their careers to working for us. With their support, SVS Vision has grown to be one of the largest optical companies in the Midwest. With this kind of dedication we look forward to continued expansion. If you are currently an eye care professional looking to take your career to the next level or a motivated individual looking to be part of a successful team, consider joining us.
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The job skills required for Customer Service Representative - Cincinnati, OH (Hybrid) include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Attention to Detail, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Cincinnati, OH (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Cincinnati, OH (Hybrid). Select any job title you are interested in and start to search job requirements.
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