Cincinnati Veterinary Surgical and Wellness Centeris looking to add a Customer Service Representative to our team!

Our Customer Service Representatives (CSR) make a difference in the lives of our clients and patients. You play the starring role in every client experience, from checking patients in and out of their appointments, managing phones, and scheduling appointments while at the same time providing excellent customer service. The CSR primary duty is interacting with clients and coordinating communication between doctors and clients.

Individuals should have some experience or understanding of basic technical skills and customer service skills. Experience in the field is ideal, but not required. We are happy to train the right individual, attitude and cultural fit is our #1 priority.

What we offer!

-Competitive salary and bonus potential

-Medical, Dental, Vision & Life Insurance, along with a company contribution to an HSA account

-Paid parental, family, and medical leave

-Flexible scheduling

-401k with company match

-Paid time off, including a bank of PTO and floating holiday time

What you have:

-High school diploma or equivalent is required.

-Proficient computer and software skills required, including: Word, Outlook, and other office management systems and software.

-Previous customer service experience required, preferably in a veterinary environment.

-Shows a commitment to professional development and continual improvement.

-Possesses strong listening and communication skills.

-Has confidence in decision making and problem solving.

-Capable in conflict resolution and diffusing situations.

Interested? Apply today!

But first, check out our website: https://cincinnativetcenter.com/

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